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Roger W. Shuy Bureaucratic Language in Government and Business (Paperback)

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Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Bureaucratic Language in Government and Business
Publication Name
Bureaucratic Language in Government and Business
Title
Bureaucratic Language in Government and Business
Author
Roger W. Shuy
Format
Trade Paperback
ISBN-10
0878406972
EAN
9780878406975
ISBN
9780878406975
Publisher
Georgetown University Press
Genre
Language & Reference
Release Year
1998
Release Date
01/07/1998
Language
English
Country/Region of Manufacture
US
Item Height
0.5in
Item Length
9in
Item Weight
12 Oz
Publication Year
1998
Type
Textbook
Item Width
6in
Number of Pages
208 Pages

About this product

Product Information

Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new techniques based on linguistic principles to improve their communication with the public. Shuy presents nine case studies that reveal representative problems with bureaucratic language. He characterizes the traits of bureaucratic language candidly, though somewhat sympathetically, and he describes how linguists can provide bureaucrats with both the tools for communicating more clearly and also the authority to implement these changes. Drawing on documents cited in class action lawsuits brought against the Social Security Administration and Medicare, Shuy offers a detailed linguistic analysis of these agencies' problems with written and oral communication, and he outlines a training program he developed for government writers to solve them. Moving on to the private sector, Shuy analyzes examples of the ways that businesses such as car dealerships, real estate and insurance companies, and commercial manufacturers sometimes fail to communicate effectively. Although typically bureaucracies change their use of language only when a lawsuit threatens, Shuy argues that clarity in communication is a cost effective strategy for preventing or at least reducing litigation. "Bureaucratic Language in Government and Business" explains why bureaucratic language can be so hard to understand and what can be done about it.

Product Identifiers

Publisher
Georgetown University Press
ISBN-10
0878406972
ISBN-13
9780878406975
eBay Product ID (ePID)
538956

Product Key Features

Author
Roger W. Shuy
Publication Name
Bureaucratic Language in Government and Business
Format
Trade Paperback
Language
English
Publication Year
1998
Type
Textbook
Number of Pages
208 Pages

Dimensions

Item Length
9in
Item Height
0.5in
Item Width
6in
Item Weight
12 Oz

Additional Product Features

Lc Classification Number
Jf1501.S48 1998
Grade from
College Graduate Student
Copyright Date
1998
Topic
General, Linguistics / General
Lccn
98-005664
Dewey Decimal
351
Intended Audience
Scholarly & Professional
Genre
Business & Economics, Language Arts & Disciplines

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