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Key Account Manager's Pocketbook By R. E. Jones,R. J. Ilsley
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US $34.75
ApproximatelyC $47.87
- Buy It NowKey Account Manager's Pocketbook By R. E. Jones,R. J. Ilsley
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Located in: NY, United States
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Estimated between Mon, Jun 17 and Sat, Jun 22 to 43230
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Seller information
- 97.9% positive feedback
Registered as a Business Seller
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eBay item number:315251142640
Item specifics
- Condition
- Title
- Key Account Manager's Pocketbook
- ISBN
- 9781906610593
- Publication Year
- 2013
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Subject Area
- Business & Economics
- Publication Name
- Key Account Manager's Pocketbook
- Item Length
- 4.3 in
- Publisher
- Management Pocket Books
- Item Width
- 5.9 in
- Subject
- Management
- Number of Pages
- 112 Pages
About this product
Product Information
The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge. It opens by describing the key account manager's role and then goes on to describe how to rise up the so-called customer perception ladder, moving from a simple commodity supplier to developing a solid, long-term business partnership with your key customers. The author next explains how to develop the 'key account development plan', how to increase your influence with the decision-maker in your key account (relationship management) and how to win new business. The final chapter runs through the essential steps of key account handling. There are short exercises throughout which, if carried out, will help to reinforce the key learning points.
Product Identifiers
Publisher
Management Pocket Books
ISBN-10
1906610592
ISBN-13
9781906610593
eBay Product ID (ePID)
169791321
Product Key Features
Publication Name
Key Account Manager's Pocketbook
Format
Trade Paperback
Language
English
Subject
Management
Publication Year
2013
Type
Textbook
Subject Area
Business & Economics
Number of Pages
112 Pages
Dimensions
Item Length
4.3 in
Item Width
5.9 in
Additional Product Features
Edition Number
2
Lc Classification Number
Hd31
Copyright Date
2013
Target Audience
Scholarly & Professional
Dewey Decimal
658
Dewey Edition
23
Illustrated
Yes
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:315251142640
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Item location:
NY, United States
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| Shipping and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free shipping | United States | Economy Shipping (USPS Media MailTM) | Estimated between Mon, Jun 17 and Sat, Jun 22 to 43230 |
| Handling time |
|---|
| Will usually ship within 2 business days of receiving cleared payment. |
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Sales tax for an item #315251142640
Sales tax for an item #315251142640
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Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days after the buyer receives it | Money Back |
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Seller feedback (514,243)
e***n (415)- Feedback left by buyer.
Past month
Verified purchase
Great prices. Book as described!! Quick processing and excellent communication. Great packaging and delivery to shipping!! Excellent choice in shipper!! Was able to track the progress of package ETA. Package actually arrived early!! THANK YOU!! AWESOME AAA+++ Service!!! Highly recommend this seller!! Will buy from you again!!
s***t (200)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt professional kind honest communication. Shipping took some time for shipping partner to connect w/USPS, but this is to be expected w/economy/media mail. This shipping method allows the proprietor to offer free shipping and good prices on their items. It was only 12 days from purchase date to delivery date. Item was listed as Very Good condition and arrived in better than described condition. Deck is complete, cards, book, and box are like new. Great price! Thank you very much! 5-stars!
-***u (1365)- Feedback left by buyer.
Past 6 months
Verified purchase
Description of item was very accurate. Price and shipping costs were reasonable. Items were well packaged. and arrived promptly in good condition. Communication is clear and prompt. Would buy from this seller again.
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