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Steve Curtin The Revelation Conversation (Paperback)
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eBay item number:335201474760
Item specifics
- Condition
- Book Title
- Revelation Conversation : Inspire Greater Employee Engagement by Connecting to Purpose
- Publication Name
- The Revelation Conversation
- Title
- The Revelation Conversation
- Subtitle
- Inspire Greater Employee Engagement by Connecting to Purpose
- Format
- Trade Paperback
- EAN
- 9781523000678
- ISBN
- 9781523000678
- Publisher
- Berrett-Koehler Publishers, Incorporated
- Genre
- Business & Economics
- Release Date
- 31/05/2022
- Release Year
- 2022
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 0.5in
- Item Length
- 9in
- Publication Year
- 2022
- Topic
- Leadership, Customer Relations, Motivational, Commerce
- Item Width
- 6in
- Item Weight
- 8.5 Oz
- Number of Pages
- 176 Pages
About this product
Product Information
Discover a breakthrough way to link employees' daily job duties to the organization's purpose, and watch employee engagement, productivity, and customer satisfaction soar! Nearly every organization has a mission, vision, or purpose statement that is displayed on its website or framed and mounted in the executive corridor. But it is largely unknown to employees and seemingly unrelated to their daily jobs. As a result, while employees may possess the knowledge and skills to do their jobs, they are unaware of what bestselling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization's reason for being . They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. The Revelation Conversation is a one-on-one exchange where leaders and managers involve employees in the discovery of their total job role, connect job duties to job purpose, and inspire greater employee engagement. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional. The book contains dozens of examples of how leading companies link their corporate ideals to employees' daily job responsibilities. By creating an environment for employees to do work that matters rather than simply check boxes and go through the motions, employers will reap the benefits of higher levels of employee engagement, productivity, and customer satisfaction.
Product Identifiers
Publisher
Berrett-Koehler Publishers, Incorporated
ISBN-10
1523000678
ISBN-13
9781523000678
eBay Product ID (ePID)
9050088033
Product Key Features
Book Title
Revelation Conversation : Inspire Greater Employee Engagement by Connecting to Purpose
Format
Trade Paperback
Language
English
Topic
Leadership, Customer Relations, Motivational, Commerce
Publication Year
2022
Genre
Business & Economics
Number of Pages
176 Pages
Dimensions
Item Length
9in
Item Height
0.5in
Item Width
6in
Item Weight
8.5 Oz
Additional Product Features
Lc Classification Number
Hf5549.5.M63.C87
Target Audience
Trade
Lccn
2021-050953
Dewey Decimal
658.314
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:335201474760
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