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The Benchmarking Management Guide, American Productivity and Quality Center, Am
GBP 18.80
ApproximatelyC $34.95
Condition:
“Ex library copy with usual stamps & stickers”
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy It NowThe Benchmarking Management Guide, American Productivity and Quality Center, Am
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Shipping:
GBP 19.42 (approx C $36.10) Standard Int'l Postage.
International shipment of items may be subject to customs processing and additional charges.
Located in: Rossendale, United Kingdom
Delivery:
Estimated between Mon, May 12 and Wed, May 21
Please allow additional time if international delivery is subject to customs processing.
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
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eBay item number:364128538765
Item specifics
- Condition
- Good
- Seller Notes
- “Ex library copy with usual stamps & stickers”
- ISBN
- 9781563270451
About this product
Product Information
Written for managers, this powerful guide produced by the American Productivity and Quality Center (APQC), outlines the fundamentals for planning, organizing, and introducing benchmarking into the workplace. Filled with information gleaned from surveys of 87 International Benchmarking Clearinghouse members, it provides unique insight, enabling organizations to better plan their own benchmarking efforts. Within eight appendices, there is a wide spectrum of additional useful knowledge, including definitions of legal and moral behavior in the context of benchmarking, and a comparison of the numerous steps involved in its implementation. The text also includes an extensive bibliography of benchmarking and total quality management literature.
Product Identifiers
Publisher
Taylor & Francis INC International Concepts
ISBN-13
9781563270451
eBay Product ID (ePID)
86502920
Product Key Features
Publication Year
1993
Subject
Management
Number of Pages
260 Pages
Language
English
Publication Name
The Benchmarking Management Guide
Type
Textbook
Format
Hardcover
Dimensions
Item Weight
930 g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Seller business information
VAT number: GB 901578627
Seller feedback (2,764,675)
- m***l (152)- Feedback left by buyer.Past 6 monthsVerified purchaseExceptional service from a very reliable seller. They were offering a long-out-of-print book at a very reasonable price. On checkout I was given a 10% discount code; the book was dispatched with free postage, followed by an email advising they were giving a refund because they considered the book was not in as good a condition as advertised. The book arrived two days later, well-packaged and in great condition too. Thank you WeBuyBooks, I’m happy to recommend such exemplary service.
- e***- (393)- Feedback left by buyer.Past monthVerified purchaseThis book is exactly as described and is like new. I'm really pleased with it and the price I paid which very low and exceptional value for money. The book was securely packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt. I have bought from this seller a few times and everything has always met or exceeded my expectations. A very positive experience buying from this seller. 🌟🌟🌟🌟🌟
- n***d (5461)- Feedback left by buyer.Past monthVerified purchaseA problem free purchase, with the book arriving within the delivery estimate, securely packaged, as described and in stated condition. Communication was prompt, friendly, and professional throughout the entire process. I have found this seller to be reliable and offers good value. The book itself was in good condition and was of good quality. I have bought several books from this seller in the past and would not hesitate to do so again.
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Seller feedback (2,764,675)
- m***l (152)- Feedback left by buyer.Past 6 monthsVerified purchaseExceptional service from a very reliable seller. They were offering a long-out-of-print book at a very reasonable price. On checkout I was given a 10% discount code; the book was dispatched with free postage, followed by an email advising they were giving a refund because they considered the book was not in as good a condition as advertised. The book arrived two days later, well-packaged and in great condition too. Thank you WeBuyBooks, I’m happy to recommend such exemplary service.
- e***- (393)- Feedback left by buyer.Past monthVerified purchaseThis book is exactly as described and is like new. I'm really pleased with it and the price I paid which very low and exceptional value for money. The book was securely packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt. I have bought from this seller a few times and everything has always met or exceeded my expectations. A very positive experience buying from this seller. 🌟🌟🌟🌟🌟
- n***d (5461)- Feedback left by buyer.Past monthVerified purchaseA problem free purchase, with the book arriving within the delivery estimate, securely packaged, as described and in stated condition. Communication was prompt, friendly, and professional throughout the entire process. I have found this seller to be reliable and offers good value. The book itself was in good condition and was of good quality. I have bought several books from this seller in the past and would not hesitate to do so again.