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Making IT Work : A History of the Computer Services Industry, Hardcover by Yo...

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Item specifics

Condition
Like New: A book that looks new but has been read. Cover has no visible wear, and the dust jacket ...
ISBN
9780262036726
Book Title
Making It Work : a History of the Computer Services Industry
Book Series
History of Computing Ser.
Publisher
MIT Press
Item Length
9.3 in
Publication Year
2017
Format
Hardcover
Language
English
Illustrator
Yes
Item Height
0.9 in
Author
Jeffrey R. Yost
Genre
Technology & Engineering, Computers, Business & Economics
Topic
Industries / Computers & Information Technology, Social Aspects / General, History
Item Weight
22.4 Oz
Item Width
6.2 in
Number of Pages
376 Pages

About this product

Product Information

The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service.

Product Identifiers

Publisher
MIT Press
ISBN-10
026203672x
ISBN-13
9780262036726
eBay Product ID (ePID)
9038284667

Product Key Features

Book Title
Making It Work : a History of the Computer Services Industry
Number of Pages
376 Pages
Language
English
Publication Year
2017
Topic
Industries / Computers & Information Technology, Social Aspects / General, History
Illustrator
Yes
Genre
Technology & Engineering, Computers, Business & Economics
Author
Jeffrey R. Yost
Book Series
History of Computing Ser.
Format
Hardcover

Dimensions

Item Height
0.9 in
Item Weight
22.4 Oz
Item Length
9.3 in
Item Width
6.2 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
23
Lccn
2017-002542
Dewey Decimal
338.4/700409
Lc Classification Number
Hd9696.2.A2y67 2017
Copyright Date
2017

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