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User Experience in Libraries: Applying Ethnography and Human-Centred Design by A

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ApproximatelyC $141.55
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Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9781472484727
Book Title
User Experience in Libraries
ISBN
9781472484727

About this product

Product Identifiers

Publisher
Routledge
ISBN-10
147248472X
ISBN-13
9781472484727
eBay Product ID (ePID)
25038371779

Product Key Features

Number of Pages
212 Pages
Language
English
Publication Name
User Experience in Libraries : Applying Ethnography and Human-Centred Design
Publication Year
2016
Subject
Student Life & Student Affairs, Library & Information Science / General, Library & Information Science / Archives & Special Libraries, Anthropology / Cultural & Social
Type
Textbook
Author
Matt Borg
Subject Area
Language Arts & Disciplines, Social Science, Education
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
11.2 Oz
Item Length
9.3 in
Item Width
6.2 in

Additional Product Features

Intended Audience
College Audience
LCCN
2015-042141
Dewey Edition
23
Reviews
"The question becomes how to get this book, these powerful chapters, into the right hands...There are no answers offered in this review, other than for practitioners to keep talking and sharing. If we're lucky, with its honesty and rational approach, User Experience in Libraries: Applying Ethnography and Human-Centered Design can break through."--Heidi Steiner Burkhardt, University of Michigan Library, Weave: Journal of Library User Experience
Illustrated
Yes
Dewey Decimal
025.5/8
Synopsis
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or 'UX') research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.
LC Classification Number
Z711.U84 2016

Item description from the seller

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grandeagleretail

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  • r***r (2958)- Feedback left by buyer.
    Past 6 months
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    Book arrived today, 2 days before deadline given by the seller. Well-packaged & in good condition. Price was very competitive, & the book was accurately listed. Great communication. I appreciate the seller getting back to me when I was having trouble tracking the book's delivery progress. Apparently there were 2 different tracking numbers - one in Canada & the other in the U.S., since it was initially shipped from Canada. Thank you very much for your quick response & helpful information.
  • e***_ (13)- Feedback left by buyer.
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    Seller handles a massive inventory so I give them grace on the slow processing and shipping. They were very communicative and prompt with their response when I messaged in asking about it. Book was in good condition as described. Small ding on the page edges which wasn't mentioned, but that's fairly common even at your typical book store. Still a good value and I'd buy from them again.
  • 0***i (4)- Feedback left by buyer.
    Past month
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    The first item arrived with some damage to the inside back cover, but the seller responded immediately, assuring me they’d provide a replacement, and even told me I could keep the original. They were upfront about a short delay, and gave a clear estimated ship date, and followed up right on time once it shipped. The replacement arrived in perfect condition and exactly as described. I really appreciated their transparency and professionalism. Would definitely buy from them again!