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Utter Confidence How what you say and do influence
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GBP 16.47 (approx C $28.79) Expedited Shipping to United States via eBay's Global Shipping Program. See detailsfor shipping
Located in: Fairford, United Kingdom
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Free amount confirmed at checkout
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Estimated between Fri, Jun 21 and Tue, Jul 2 to 43230
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Seller information
- 98.8% positive feedback
Registered as a Business Seller
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eBay item number:375184954518
Item specifics
- Condition
- Book Title
- Utter Confidence How what you say and do influence
- ISBN
- 9781784520984
- Publication Year
- 2017
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Utter Confidence: How What You Say and Do Influences Your Effectiveness in Business
- Item Height
- 216mm
- Publisher
- Panoma Press
- Item Width
- 140mm
- Subject
- Business
- Item Weight
- 221g
- Number of Pages
- 184 Pages
About this product
Product Information
Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.
Product Identifiers
Publisher
Panoma Press
ISBN-13
9781784520984
eBay Product ID (ePID)
233911478
Product Key Features
Publication Name
Utter Confidence: How What You Say and Do Influences Your Effectiveness in Business
Format
Paperback
Language
English
Subject
Business
Publication Year
2017
Type
Textbook
Number of Pages
184 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
221g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- AT 685613994
- GB 203170464
Seller assumes all responsibility for this listing.
eBay item number:375184954518
Shipping and handling
Item location:
Fairford, United Kingdom
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| Shipping and handling | Import charges | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| GBP 16.47 (approx C $28.79) | See import charges at checkout | United States | Expedited Shipping (International Priority Shipping) | Estimated between Fri, Jun 21 and Tue, Jul 2 to 43230 |
| Handling time |
|---|
| Will usually ship within 3 business days of receiving cleared payment. |
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Sales tax for an item #375184954518
Sales tax for an item #375184954518
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Return policy
| After receiving the item, contact seller within |
|---|
| 30 days after the buyer receives it |
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Seller feedback (277,655)
7***o (227)- Feedback left by buyer.
Past 6 months
Verified purchase
Delivered today.
Text in excellent condition, as described and price appropriate. Well packed and dispatched promptly although unexpectedly delivery took longer than anticipated. Contacted seller who promptly chased up order.
Seller highly recommended.
b***1 (2958)- Feedback left by buyer.
Past month
Verified purchase
Great communication, fast dispatch, well packaged, a super book at an excellent price - a highly recommended eBay seller, 10 out of 10.
6***7 (208)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived as described and a great price. also was well packaged. I would highly recommend this seller. Very happy thanks
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