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Wow! That's What I call Service: Stories of Great Customer Servi
US $11.97
ApproximatelyC $16.47
Condition:
Very Good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
Last one1 sold
- Buy It NowWow! That's What I call Service: Stories of Great Customer Servi
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Shipping:
Free USPS Media MailTM.
Located in: MD, United States
Delivery:
Estimated between Thu, Aug 14 and Tue, Aug 19 to 94104
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Payments:
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Seller assumes all responsibility for this listing.
eBay item number:392548355706
Item specifics
- Condition
- Title
- Wow! That's What I call Service: Stories of Great Customer Servi
- ISBN
- 9781905823161
About this product
Product Information
Every once in a while you fall in love. Someone makes a connection with you in such a way that you want to buy from that person or that organisation over and over again. And it's not necessarily because they provide a superior product. They give something of themselves that makes you say, "WOW That's what I call service " It could be the organisation as a whole. It could be just one checkout operator in an otherwise bland supermarket. But once you have fallen in love you will probably stick with that supplier through thick and thin. You will forgive them their failings and their shortcomings, just as you would forgive a close relative. This little book is full of stories about people and businesses that cause customers to fall in love; brought together in order that they may serve as an inspiration to others. And not just for the benefit of individual businesses but in order to raise standards of customer service throughout the UK. So that visitors from around the world might say. WOW that's what I call service
Product Identifiers
Publisher
Panoma Press The Limited
ISBN-10
1905823169
ISBN-13
9781905823161
eBay Product ID (ePID)
62281140
Product Key Features
Book Title
Wow! That's What I Call Service!
Number of Pages
296 Pages
Language
English
Topic
Marketing / General, Consumer Behavior, Customer Relations
Publication Year
2007
Genre
Business & Economics
Format
Perfect
Dimensions
Item Height
0.6 in
Item Weight
14.8 Oz
Item Length
9.2 in
Item Width
6.1 in
Additional Product Features
Dewey Edition
22
Dewey Decimal
658.8120941
Item description from the seller
Seller business information
VAT number: GB 724498118
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Seller feedback (544,859)
- f***f (1598)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent Seller, Goes the Extra Mile. The Seller Was Incredibly Communicative. Smooth Transaction, Shipped Very Quickly, As Advertised; Good Price; Well Packaged & Delivered Within a Few Days. Item in Described Promised Condition, Thank You Very Much!!!!!!!!!!! A+
- c***c (226)- Feedback left by buyer.Past 6 monthsVerified purchaseMy book arrived in good condition. Packaging was a rigid cardboard mailer, and it protected my book well. It was shipped in a reasonable amount of time, but I was still prompted to reach out to inquire further about it. Seller communication was very good, answering me within 24-hours. I was told shipping can take 9-15 days to happen... it arrived within 10 days after purchase. I would purchase from this seller again. Two thumbs up!
- a***h (66)- Feedback left by buyer.Past monthVerified purchaseBook arrived as described, packed inside a cardboard envelope which I like because it protects the corners from damage in transit. Great price and arrived ahead of the estimated delivery date. I value book sellers who package this way to ensure the books arrive safely, will bookmark you guys for future book purchases.
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Seller feedback (544,859)
- f***f (1598)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent Seller, Goes the Extra Mile. The Seller Was Incredibly Communicative. Smooth Transaction, Shipped Very Quickly, As Advertised; Good Price; Well Packaged & Delivered Within a Few Days. Item in Described Promised Condition, Thank You Very Much!!!!!!!!!!! A+
- c***c (226)- Feedback left by buyer.Past 6 monthsVerified purchaseMy book arrived in good condition. Packaging was a rigid cardboard mailer, and it protected my book well. It was shipped in a reasonable amount of time, but I was still prompted to reach out to inquire further about it. Seller communication was very good, answering me within 24-hours. I was told shipping can take 9-15 days to happen... it arrived within 10 days after purchase. I would purchase from this seller again. Two thumbs up!
- a***h (66)- Feedback left by buyer.Past monthVerified purchaseBook arrived as described, packed inside a cardboard envelope which I like because it protects the corners from damage in transit. Great price and arrived ahead of the estimated delivery date. I value book sellers who package this way to ensure the books arrive safely, will bookmark you guys for future book purchases.