Picture 1 of 1
Managing Assertively: How to Improve Your Peopl, BurleyAllen+=
Condition:
3 available
Shipping:
Located in: NY, United States
Delivery:
Estimated between Thu, May 16 and Thu, May 23 to 43230
Returns:
Payments:
Shop with confidence
Seller information
- 97.9% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:392984613434
Item specifics
- Condition
- PublishedOn
- 1995-05-26
- ISBN
- 9780471039716
- EAN
- 9780471039716
- Book Title
- Managing Assertively: How to Improve Your People Skills : a Self-Teaching Guide
- Item Length
- 9.2in
- Publisher
- Wiley & Sons, Incorporated, John
- Publication Year
- 1995
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.6in
- Features
- Revised
- Genre
- Psychology, Business & Economics
- Topic
- Human Resources & Personnel Management, Personality
- Item Width
- 7.4in
- Item Weight
- 17.6 Oz
- Number of Pages
- 240 Pages
About this product
Product Information
A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471039713
ISBN-13
9780471039716
eBay Product ID (ePID)
996253
Product Key Features
Book Title
Managing Assertively: How to Improve Your People Skills : a Self-Teaching Guide
Format
Trade Paperback
Language
English
Features
Revised
Topic
Human Resources & Personnel Management, Personality
Publication Year
1995
Genre
Psychology, Business & Economics
Number of Pages
240 Pages
Dimensions
Item Length
9.2in
Item Height
0.6in
Item Width
7.4in
Item Weight
17.6 Oz
Additional Product Features
Series Volume Number
134
Lc Classification Number
Hf5549.B89 1995
Edition Description
Revised Edition
Edition Number
2
Table of Content
The Gateway to Effectiveness. Building Blocks to Managing Assertively. Supervisory Styles: Assertive--Aggressive--Passive. Unblocking Your Assertiveness to Build Your Self-Esteem. Listening. Taking Risks. Constructive Feedback: Criticism. Saying No. Handling Criticism. Giving and Receiving Positive Feedback. Payoffs for Success. Bibliography. Index.
Copyright Date
1995
Lccn
94-032607
Dewey Decimal
658.3/02
Intended Audience
Trade
Series
Wiley Self-Teaching Guides
Dewey Edition
20
Illustrated
Yes
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:392984613434
Shipping and handling
Item location:
NY, United States
Ships to:
Worldwide
Excludes:
Bahrain, Barbados, Brazil, Bulgaria, Cyprus, French Guiana, French Polynesia, Guadeloupe, Indonesia, Iraq, Ireland, Israel, Jordan, Kuwait, Lebanon, Libya, Martinique, Mauritius, New Caledonia, Oman, Puerto Rico, Qatar, Reunion, Russian Federation, Saudi Arabia, Slovenia, South Africa, Turkey, Ukraine, United Arab Emirates, United Kingdom, Venezuela
Shipping and handling | Each additional item | To | Service | Delivery*See Delivery notes |
---|---|---|---|---|
Free shipping | Free | United States | Economy Shipping (USPS Media MailTM) | Estimated between Thu, May 16 and Thu, May 23 to 43230 |
Handling time |
---|
Will usually ship within 4 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases |
Sales tax for an item #392984613434
Sales tax for an item #392984613434
Seller collects sales tax for items shipped to the following provinces:
Province | Sales Tax Rate |
---|
Return policy
After receiving the item, contact seller within | Refund will be given as |
---|---|
30 days after the buyer receives it | Money Back |
The buyer is responsible for return shipping costs.
Payment details
Payment methods
Popular categories from this store
Seller feedback (511,853)
s***t (198)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt professional kind honest communication. Shipping took some time for shipping partner to connect w/USPS, but this is to be expected w/economy/media mail. This shipping method allows the proprietor to offer free shipping and good prices on their items. It was only 12 days from purchase date to delivery date. Item was listed as Very Good condition and arrived in better than described condition. Deck is complete, cards, book, and box are like new. Great price! Thank you very much! 5-stars!
-***u (1355)- Feedback left by buyer.
Past 6 months
Verified purchase
Description of item was very accurate. Price and shipping costs were reasonable. Items were well packaged. and arrived promptly in good condition. Communication is clear and prompt. Would buy from this seller again.
i***y (417)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller has excellent prices, communications, packaging and very fast shipping. The book was exactly as described and I would definitely buy from this seller again. Note to seller; Thank you!