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Effective Car Dealer: Selling Cars, Parts, and Labor After COVID-19 by Max Zanan
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Located in: Sparks, Nevada, United States
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eBay item number:403933707149
Item specifics
- Condition
- Publication Date
- 2020-07-29
- Pages
- 156
- ISBN
- 9781641844017
- Publication Year
- 2020
- Format
- Trade Paperback
- Language
- English
- Book Title
- Effective Car Dealer : Selling Cars, Parts, and Labor after Covid-19
- Publisher
- Jetlaunch
- Genre
- Business & Economics
- Topic
- General
About this product
Product Information
This is my fourth book on the auto industry, and I have written it because this business is complicated, sophisticated, and ever-changing. Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don't exist to protect you. Carvana is not going anywhere and neither is Amazon. At some point they will join forces. Also, OEM's such as Tesla, Rivian, and many more are going to go directly to the consumer, bypassing the dealer network altogether. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. Poor service and a cumbersome sales experience will drive them elsewhere-Carvana, CarMax, Tesla, Jiffy Lube, Firestone, Good Year, Valvoline, NAPA Parts, Pep Boys, etc.COVID-19 is already having a profound effect on consumer behavior and the way in which we buy and service cars. I predict that there will be two types of dealers after this pandemic abates-the first will change their business operations, adopting frictionless digital and showroom retail; the second will hope that things go back to normal and that nothing needs to change. Unfortunately, the second type of dealer will be out of business. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?
Product Identifiers
Publisher
Jetlaunch
ISBN-10
1641844019
ISBN-13
9781641844017
eBay Product ID (ePID)
26050102991
Product Key Features
Book Title
Effective Car Dealer : Selling Cars, Parts, and Labor after Covid-19
Format
Trade Paperback
Language
English
Topic
General
Publication Year
2020
Genre
Business & Economics
Additional Product Features
Target Audience
Family
Item description from the seller
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eBay item number:403933707149
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e***l (96)- Feedback left by buyer.
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Super impressed with this seller! They had the best price by far for this book! Both the cost of the book and the shipping fee was far better than average! The book came exactly as described, it was well packaged and quite a bit earlier than expected! The seller was polite and replied quickly to my messages.
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Past 6 months
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WONDERFUL book! Better than described, in just like new condition [not just good]. Packaged very carefully, shipped very securely. Great seller, would buy from again in a heartbeat! No communication occurred, but I imagine it would have been as good as the rest of their customer service. Very happy with purchase, thank you very much!
t***1 (93)- Feedback left by buyer.
Past 6 months
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Excellent packaging, expedited shipping, great seller communication, and accurate photo representation. I'm very pleased to have received this graphic novel for a fair and competitive price. Brand new and sealed!! I would highly recommend and purchase from this reputable retailer again. Thank you 👍!