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Effective Car Dealer: Selling Cars, Parts, and Labor After COVID-19 by Max Zanan

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Last updated on Dec 18, 2023 16:09:46 ESTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Publication Date
2020-07-29
Pages
156
ISBN
9781641844017
Publication Year
2020
Format
Trade Paperback
Language
English
Book Title
Effective Car Dealer : Selling Cars, Parts, and Labor after Covid-19
Author
Max Zanan
Publisher
Jetlaunch
Genre
Business & Economics
Topic
General

About this product

Product Information

This is my fourth book on the auto industry, and I have written it because this business is complicated, sophisticated, and ever-changing. Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don't exist to protect you. Carvana is not going anywhere and neither is Amazon. At some point they will join forces. Also, OEM's such as Tesla, Rivian, and many more are going to go directly to the consumer, bypassing the dealer network altogether. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. Poor service and a cumbersome sales experience will drive them elsewhere-Carvana, CarMax, Tesla, Jiffy Lube, Firestone, Good Year, Valvoline, NAPA Parts, Pep Boys, etc.COVID-19 is already having a profound effect on consumer behavior and the way in which we buy and service cars. I predict that there will be two types of dealers after this pandemic abates-the first will change their business operations, adopting frictionless digital and showroom retail; the second will hope that things go back to normal and that nothing needs to change. Unfortunately, the second type of dealer will be out of business. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?

Product Identifiers

Publisher
Jetlaunch
ISBN-10
1641844019
ISBN-13
9781641844017
eBay Product ID (ePID)
26050102991

Product Key Features

Book Title
Effective Car Dealer : Selling Cars, Parts, and Labor after Covid-19
Author
Max Zanan
Format
Trade Paperback
Language
English
Topic
General
Publication Year
2020
Genre
Business & Economics

Additional Product Features

Target Audience
Family

Item description from the seller

AlibrisBooks

AlibrisBooks

98.5% positive feedback
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Average for the last 12 months

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Reasonable shipping cost
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Communication
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e***l (96)- Feedback left by buyer.
Past year
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Super impressed with this seller! They had the best price by far for this book! Both the cost of the book and the shipping fee was far better than average! The book came exactly as described, it was well packaged and quite a bit earlier than expected! The seller was polite and replied quickly to my messages. I’ll definitely make another purchase soon! Thank you to the seller! Be safe and keep up the great work!
l***w (85)- Feedback left by buyer.
Past 6 months
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WONDERFUL book! Better than described, in just like new condition [not just good]. Packaged very carefully, shipped very securely. Great seller, would buy from again in a heartbeat! No communication occurred, but I imagine it would have been as good as the rest of their customer service. Very happy with purchase, thank you very much!
t***1 (93)- Feedback left by buyer.
Past 6 months
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Excellent packaging, expedited shipping, great seller communication, and accurate photo representation. I'm very pleased to have received this graphic novel for a fair and competitive price. Brand new and sealed!! I would highly recommend and purchase from this reputable retailer again. Thank you 👍!

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