Picture 1 of 1
The Offer You Can't Refuse: What If Customers Want More Than Excellent Service?
Condition:
Price:
US $19.43
ApproximatelyC $26.76
- Buy It NowThe Offer You Can't Refuse: What If Customers Want More Than Excellent Service?
Shipping:
Located in: Sparks, Nevada, United States
Delivery:
Estimated between Fri, Jun 14 and Thu, Jun 20 to 43230
Returns:
Payments:
Shop with confidence
Seller information
- 98.5% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:403985306603
Item specifics
- Condition
- Publication Date
- 2020-10-02
- ISBN
- 9789401470353
- Book Title
- Offer You Can't Refuse : What if Customers Want more than Excellent Service?
- Item Length
- 9.5 in
- Publisher
- Lannoo N. V., Uitgeverij
- Publication Year
- 2020
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.8 in
- Genre
- Business & Economics
- Topic
- Leadership, Motivational, Management
- Item Width
- 6.8 in
- Item Weight
- 0 Oz
- Number of Pages
- 256 Pages
About this product
Product Information
* A new book from a visionary keynote speaker who specializes in customer-centric thinking and the evolution of corporate responsiveness* Offers concrete applications of the social dimension of customer relations* Contains three components for sustainable successHow can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment. The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.
Product Identifiers
Publisher
Lannoo N. V., Uitgeverij
ISBN-10
9401470359
ISBN-13
9789401470353
eBay Product ID (ePID)
7050419949
Product Key Features
Book Title
Offer You Can't Refuse : What if Customers Want more than Excellent Service?
Format
Trade Paperback
Language
English
Topic
Leadership, Motivational, Management
Publication Year
2020
Illustrator
Yes
Genre
Business & Economics
Number of Pages
256 Pages
Dimensions
Item Length
9.5 in
Item Height
0.8 in
Item Width
6.8 in
Item Weight
0 Oz
Additional Product Features
Reviews
What's going to take our companies to the next level--something that exceeds our customers' expectations? Van Belleghem has ideas focused in three areas: technology, personal involvement and social commitment. I've become a big fan of his work and I'm sure you will, too.
Target Audience
Trade
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:403985306603
Shipping and handling
Item location:
Sparks, Nevada, United States
Ships to:
Albania, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen, Zambia, Zimbabwe
Excludes:
APO/FPO, Afghanistan, Alaska/Hawaii, Algeria, Barbados, Belarus, Brazil, French Guiana, French Polynesia, Guadeloupe, Guinea-Bissau, Iraq, Liberia, Libya, Martinique, New Caledonia, Nigeria, Reunion, Russian Federation, US Protectorates, Ukraine, Venezuela
| Shipping and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free shipping | United States | Standard Shipping | Estimated between Fri, Jun 14 and Thu, Jun 20 to 43230 |
| US $5.50 (approx C $7.58) | United States | Expedited Shipping | Estimated between Sat, Jun 15 and Fri, Jun 21 to 43230 |
| Handling time |
|---|
| Will usually ship within 2 business days of receiving cleared payment. |
| Taxes |
|---|
| Seller charges sales tax in |
Sales tax for an item #403985306603
Sales tax for an item #403985306603
Seller collects sales tax for items shipped to the following provinces:
| Province | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days after the buyer receives it | Money Back |
The buyer is responsible for return shipping costs.
Payment details
Payment methods
Seller feedback (461,948)
e***l (96)- Feedback left by buyer.
Past 6 months
Verified purchase
Super impressed with this seller! They had the best price by far for this book! Both the cost of the book and the shipping fee was far better than average! The book came exactly as described, it was well packaged and quite a bit earlier than expected! The seller was polite and replied quickly to my messages.
I’ll definitely make another purchase soon!
Thank you to the seller! Be safe and keep up the great work!
l***w (85)- Feedback left by buyer.
Past 6 months
Verified purchase
WONDERFUL book! Better than described, in just like new condition [not just good]. Packaged very carefully, shipped very securely. Great seller, would buy from again in a heartbeat! No communication occurred, but I imagine it would have been as good as the rest of their customer service. Very happy with purchase, thank you very much!
t***1 (90)- Feedback left by buyer.
Past month
Verified purchase
Excellent packaging, expedited shipping, great seller communication, and accurate photo representation. I'm very pleased to have received this graphic novel for a fair and competitive price. Brand new and sealed!! I would highly recommend and purchase from this reputable retailer again. Thank you 👍!
Product ratings and reviews
More to explore:
- You Magazines,
- Antiquarian & Collectible Books Armed Services Edition,
- Nonfiction Canning Fiction & Nonfiction Books,
- Rod & Custom Magazines,
- Nonfiction Canning Paperbacks Books,
- Cookbooks Nonfiction Canning Fiction & Nonfiction Books,
- Food & Drink Nonfiction Canning Fiction & Nonfiction Books,
- Rod & Custom Illustrated Magazines,
- Armed Services Edition First Edition Antiquarian & Collectible Books,
- Rod & Custom Quarterly Magazines