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Customer Century : Lessons from World-Class Companies in Integrated Communica...
GBP 71.66
ApproximatelyC $133.21
Condition:
Like New
A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
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Shipping:
GBP 15.99 (approx C $29.72) Standard Int'l Postage.
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Located in: Castle Donington, United Kingdom
Delivery:
Estimated between Mon, Jun 2 and Wed, Jun 11 to 43230
Please allow additional time if international delivery is subject to customs processing.
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
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eBay item number:405787015213
Item specifics
- Condition
- Book Title
- Customer Century : Lessons from World-Class Companies in Integrat
- ISBN
- 9780415512787
About this product
Product Information
Based on hundreds of hours of in-depth interviews with senior marketing and corporate communications managers from top companies such as Hewlett-Packard, Ericsson, Philips, and Xerox, this book is packed with hands-on advice to ensure business success in the new millennium. Companies must learn to integrate communications three dimensionally; externally with key customers, vertically between senior management and front-line workers, and horizontally across departments. Filled with hints, tips and strategies, this illuminating text shows readers the key to thriving in the upcoming 'customer century'.
Product Identifiers
Publisher
Taylor & Francis LTD
ISBN-13
9780415512787
eBay Product ID (ePID)
111945889
Product Key Features
Number of Pages
252 Pages
Publication Name
The Customer Century: Lessons from World Class Companies in Integrated Communications
Language
English
Subject
Economics
Publication Year
2011
Type
Textbook
Subject Area
Political Science
Series
Routledge Corporate Communication Series
Format
Paperback
Dimensions
Item Height
229 mm
Item Weight
408 g
Item Width
152 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: GB 307932304
Seller feedback (91,021)
- h***h (434)- Feedback left by buyer.Past monthVerified purchaseThe Star Wars Legends: Tales of the Jedi Omnibus Hardcover was fairly priced, promptly dispatched and it arrived in Brand New Sealed condition as described on the listing. It was a quality purchase from an excellent seller. I would highly recommend anyone to buy from this seller in the future.
- b***6 (44)- Feedback left by buyer.Past 6 monthsVerified purchaseGood value for money. Prompt service. Item exactly as described. Packaged only in a heat-sealed plastic bag but arrived in pristine condition.
- r***n (525)- Feedback left by buyer.Past 6 monthsVerified purchaseAccurately described in advert. Arrived in predicted timescale. Although only posted in a postal plastic bag, it arrived in good condition. A very informative book, with quality pictures and represents good value for money. Good service from this provider.
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