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I got it in a timely fashion, and it was packaged well. Crystal looked beautiful, but unfortunately during the installation it cracked. I have installed many crystals and put a lot more pressure on them with no problems. Maybe I was just unlucky and got a defective one with a weak point :( I will purchase from them again, and hope that the next time it will be a better crystal. I usually pick up crystals from a different supplier, and have yet to have an issue (out of 7 crystals). This was $15 less than what I normally pay for my crystals though. The phrase "you get what you pay for" is haunting me though, if I am honest. I have heard nothing but good things about this company though, so that is what is making me think I just happened to get one of the few that were defective. They have a good reputation for a reason.Read full review
Verified purchase: Yes | Condition: New