Jabra Headband is woefully insufficient
I have been using a Logitech H820e for many many years and really liked it.
I never had any audio complaints in all the years I used it.
One day while putting on the headset, the over the head band snapped.
It wasn't a replaceable part so I decided to look for a replacement.
I wanted DECT because I wonder during conference calls so needed the wireless long range capability.
The problem I noticed immediately is the headband is not tight. No matter how I adjust it, if I look down, it slides off. This never happened on the Logitech unit.
The second issue is I get complaints sometimes my audio drops. It is usually because I move the mic a little to drink coffee, but now I am barely audible.
I may need to work with the settings more.
I tried to use it with my mobile phone, but that became challenging. While on a VoIP call, my cell phone rang and I muted the VoIP call to quickly answer the mobile call. It switched all my audio around and was not able to go back to the VoIP call. I ended up disconnecting and reconnecting to get it back.
I have since removed my mobile phone from the Jabra.
Battery life seems much lower than advertised, but need more time to be sure.
Range from base seems adequate.
The indicators on the base are nice.
I would like the red light on the boom mic to indicate Muted (on) or UnMuted (off).
I am not always next to the base and would like visual confirmation. I know it has the audible chime, but it's not always reliable.
The headband being insufficient is a big issue for a product you wear all day on your head.
It doesn't matter if the rest of the product is good if you are constantly frustrated from it falling off.Read full review
Verified purchase: Yes | Condition: New