Huge disappointment.
I've had just about every vacuum and type through the years--uprights, canisters, Electrolux, Kirby, Shark, Bissell, Eureka, Dyson, Oreck, Kenmore, and now this thing.
Here's what I've learned about vacuums: Usually, they all work great initially. The cheaper ones tend to lose their performance over the next few months, but that power can be restored with routine maintenance--cleaning the filters, replacing carpet roller heads/bands/belts, etc. This is true, even with the "cheaper" Dysons.
This vacuum is incredibly overrated. It feels delicate; and I find myself babying it, out of fears I'm going to break it. There is NO way its suction is equivocal, let alone more than, other vacuums. Our last Dyson would suck the chrome off a trailer hitch. This vacuum struggles to suck up dead moths. It will not suck anything up against the walls, if I push the cleaner head directly against the wall. It does a little better if I run it along side the wall. I find I have to vacuum rugs over and over. When vacuuming hard floors, it's the same thing. I have to vacuum over the same spots over and over. The suction is incredibly weak. The hose does not swivel, so it constantly twists up. The handle is prone to clogs, due to its smaller diameter and sharp angle. It isn't easy to roll the canister onto rugs. It doesn't even roll over its own power cord on hard floors. Pretty much every other vacuum I've owned, when you slowly place the nozzle/hose close to your hand/arm, they would create a higher pitched sucking sound, followed by a loud "pppphhhhhhtttt" and aggressively suck itself to my hand, like a powerful magnet. This vacuum feels like a gentle, reverse flow of air, not a suction. Whenever I use the hose to manually pick up debris, the debris gently and casually slides into the nozzle, and half the time slides back out. There isn't the usual effect that I've gotten from other vacuums, where the debris quickly slides across the floor from 3-6 inches away into the hose. I have to literally place the hose right on the debris, and even then, it is barely sucked into the hose.
Huge disappointment.
Verified purchase: YesCondition: Pre-owned