Lower build quality than the old G502 Hero, with significantly lower quality software for configuring the mouse.
While this seems like a direct upgrade to a 2014 g502 there are a couple significant points that they have regressed on, one being button tactility. It is most pronounced on the G5 button - on the Lightspeed, it has at least 1-2mm of travel before it even touches the button, which is confusing at first because you aren’t sure if you’ve actually made a keystroke. The g502 hero that I have has absolutely no dead zone like this.
Also with the scroll wheel they reduced the weight by hollowing out the center leaving wheel spokes (it looks cast instead of machined like my old one is - undoubtedly because of cost) and added a rubber pad around the wheel which is certain to wear significantly compared to the unblemished wheel on my 7 year old g502.
Lastly, and probably most importantly, the new Lightspeed doesn’t allow you to use Logitech Gaming Software. I figured it should be easy to just import all of my existing mouse profiles on to the Lightspeed, since they are after all the same button architecture.
Well boy was I wrong, not only does it not use it, but when you download the required “G Hub” software, that software then disables the Logitech Gaming Software regardless of whatever peripherals may still be in use on the machine at the time. Also, when attempting to import the existing profiles from my old g502 on to the new G Hub, it somehow decided to overwrite them all to their default versions, which also cleared the profiles on my old LGS software. Furious that all my hard work was lost in those extensively detailed profiles, I was able to recover them from a completely separate machine that I commonly used the old mouse with.
After some choice ranting I read a forum that suggested using a logitech software tool that manually configures onboard profiles with the Lightspeed, which allowed me to fully abandon the GHub software. Still, the manual onboard profile software that you have to dig for on Logitech’s site still offers significantly fewer options for configuration than the original Logitech Gaming Software suite that I have been using for so long.
Considering the impact on the devices usefulness to me, it sways me away from Logitech’s products after decades of using their equipment - because just as any company that gets too much of a market, they begin to water down their quality and raise the pricing.Read full review
Verified purchase: Yes | Condition: New