Item arrived quite quickly and came exactly how I expected. This item alone truly changed my expectations of a refurbished product because it literally looks and feels brand new. Everything it shipped with was packaged and it looked like I went to the store and bought a new monitor. Very ecstatic with the results. The switch from 1080p-1440p wasn't that big, but it was still quite noticeable. The 360hz refresh rate feels great, but it's also not the biggest switch from 240hz. Still incredibly happy with the results though!