I use these headsets as a daily part of my job. I like to own my headset rather than using from the shared bunch. I have been using these for years so I'm very familiar with the headsets. I like this type because it holds it o your ear rather than the "upside down U type". I am hard of hearing and that type leaves an air gap that makes it harder on me. This is the first time I actually bought a headset manufactured by Motorola and since the radio is Motorola I was very excited and didn't mind paying more. I am very disappointed and unsatisfied with this product. The sound is so low its barely a whisper. I have allowed everyone at work try it too but nobody can hear well on it. I will buy a new headset but never a Motorola again.