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Didn’t know that we own the Rainbow E2 Black Diamond that isn’t compatible with accessories from previous models so when we received it it wasn’t gong to work. I attempted to return it through eBay and there was a $15 restocking fee and a $20 return label fee... I contacted the goodvac company and they were able to help me figure out the appropriate hose to get and emailed me a new return label (no charge) and once my return got there they called and confirmed the difference (of $6) for the new hose and I paid it through PayPal and it’s on the way. After almost losing a quarter of the value through an eBay return I’ve had a super positive experience with goodvac!
Verified purchase: Yes | Condition: New
This replaced my original 14 year old power handle. It works very well and is a original part. The price I paid for this part, the Rainbow dealer wanted the same price to repair my nozzle. So I opted just to buy a new factory power handle. Very pleased with this part.
Verified purchase: Yes | Condition: New
My Rainbow from over 10 years ago had a few holes in the tubing. Got this to replace original hose unit. Works great!
Verified purchase: Yes | Condition: New
This hose exactly what I expected, and was longer than original. Works great so far.
Verified purchase: Yes | Condition: New
My second rainbow sweeper. Love it. Know my floors are clean when I use it
Verified purchase: Yes | Condition: New
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