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coming from the Harmony 900 and Harmony One previously, I thought I'd miss the touch-screen with the simpler remote, but so far it works great. Only thing I really wish it had was backlit keys, but i guess the tradeoff is that you get awesome battery life and don't have to worry about putting it back in a cradle. The only other tiny nit-pick is that I miss the "help" button from the other remotes, though you can do the same stuff either in the app or by doing off/on again. One surprise benefit was that since the hub has bluetooth and my pc has bluetooth, sending commands to the pc is "native" now (the hub shows up as a bluetooth keyboard) , i don't have to use as much IR/Eventghost re-wiring that I needed before.
Verified purchase: Yes | Condition: Refurbished
The harmony hub takes a while to configure. It is best to read the user manual first and make sure you understand all the steps completely before you start with the setup. I also recommend that you reset the unit to factory defaults before you start the setup. Took about 15-20 mins to complete the setup and add all my devices - Epson Projector, Yamaha AVR, Sony Blu-Ray Player and Amazon Fire TV . Once setup, it is just one button operation to power on all the electronics and set the correct input/channels for each. Remote also has ability to control smart electricals like lights, fans etc., though I don't have any to test it. Overall, a great little remote. My only complaint - I wish the remote was back-lit.
Verified purchase: Yes | Condition: Refurbished
Very happy with the size and weight, the non-bulky design the way the system can operate. Can even operate my system through a phone app. from anywhere if I choose to. the only thing the remote itself is missing is a help button which is needed when the system gets out of sync. having said that it does include that in the phone app. My old 880 model has that feature but overall this is an improvement from the 880. I highly recomend this remote it runs my system with just one remote.
Verified purchase: Yes | Condition: Refurbished
The remote would be much better if backlit, use AAA batteries, and have wider spacing between numbers. Even so, once programmed I find it very easy to use and great for switching from DirecTV to Netflix with only one button. Same for VCR. The programming is a bit of a chore, and it took me a couple of tries. Programming is all done thru your cell phone. The cell phone also works as a remote, but I don't use it too often as takes more buttons to access the correct menu. Overall, I like it enough that I'll probably get a second one for the master bedroom.
Verified purchase: Yes | Condition: Refurbished
Not sure why it took year—decades—to get to this point, but it looks like we've finally got a universal remote that can make everyone happy. All the functionality of the top-end product, but without the useless and battery-draining touchscreen, web-interface and limited communication styles. This remote is simple, the layout is basically perfect, the feel and shape are ideal, the setup is extremely straightforward and it talks to everything. Best part is that I don't have to charge it every day or week. Apparently this think will keep kicking for a year and the battery is both tiny and replaceable. Thank you, Logitech.
Verified purchase: Yes | Condition: Refurbished
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