A little complex to install, took about an hour, but got it done with video instruction support. It easily and smoothly integrates with our Alexa, so it is easy to adjust with simple voice commands. We love the sensor in our bedroom so we stay cooler at night even with doors closed/open, much improved over the single sensor only in the original thermostat several rooms away. It knows when our bedroom is the only occupied room and adjusts to that sensor. I also love being able to adjust the temp remotely from my phone so we can cool off the house just before we arrive home or save energy if we are away longer than we thought.
Verified purchase: Yes | Condition: New
I am a techie and this thermostat and the companion app give me all the smart features and flexibility that I like. The installation and setup and wifi connection were very easy and straightforward. I just installed the unit and still learning all its numerous features. Two observations: 1) Under the device setting menu, you can define the heating range and cooling range for your home. After setting the desired range, and pushing save, the app comes back with an error message that something went wrong with saving and you should try again. The message is bogus and if you exit the page you will the desired range is indeed has been saved! The support people at Ecobee are aware and hopefully will address it! 2) If there is an AC vent or air return vent over where the thermostat has been installed, the humidity sensor accuracy is impacted. To address that, you should put some primer putty around the wires in the hole on the wall where the wires come through! Read full review
Verified purchase: Yes | Condition: New
Thermostat and remote sensor had both been previously associated with a Wi-Fi router. I needed to do a hard system reset for Ecobee and then installation went smoothly. Unit works very well. No complaints.
Verified purchase: Yes | Condition: Pre-owned
One was in original plastic wrap but one was not. The original pull tab was not on the sensor in the unwrapped one, so did not appear to be "new". Buying a battery to see if it actually connects as the thermostat was not picking it up at all. Overall though both thermostats work great and was shipped very quickly!
Verified purchase: No
Ecobee Smart Thermostat Premium works great and was easy to install. I have an 15 year old heat pump system and was able to get the thermostat R&Red myself. Works well'
Verified purchase: Yes | Condition: New
Ecobee premium is awesome device and works very well. I’m not gonna write a review but you need to read one Google it. I’ve read all the reviews and they’re all positive, was so easy to hook up! After that, follow the set up prompts.
Verified purchase: Yes | Condition: New
Working with all parts included. Had to reset the device itself. Very good smart thermostat; learning curve coming from Nest.
Verified purchase: Yes | Condition: Pre-owned
Works great. Took me a minute to figure out how to wire it in, but after I did it worked right away. I am happy. Thanks for everything. A++
Verified purchase: Yes | Condition: New
great price easy installation and set up
Verified purchase: Yes | Condition: New
Very good product
Verified purchase: Yes | Condition: New
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