Technologically flawed, demands $$ just to keep using, but does have good features
I am a long-time user of MasterCook. My latest version was 14. When I oculd not access the files I had saved to the program, I contacted MasterCook, who refused to help in ANY way unless I sprung for 15 (thus the purchase). After installing, I tried again (as I had before with 14) to follow their site's instructions to retrieve my files, had my computer tech person try also, then contacted MasterCook. They were unable (after many hours) to restore most of my files. The tech support people always responded, but were condescending and made snap judgements without clarifying what I had done, or determining if it would be helpfull (i.e., you have 'x' problem and need to do thus-and-so--turns out it didn't help at all! 'you ddin't do what I said' --when I did, just send the wrong screenshot, or things happened to the files that didn't result from the instructions--but I was accused of 'adding' files to the folder!). They also gave instructions 'one at a time' but then didn't answer for long periods.
Turns out the program is pretty unstable, files can be opened ONLY with their program, and files are stores in unconventional locations (causing much grief for my fech support person, who did 'normal' fixes that didn't help).
The program does have features many may find useful, but for a person such as myself who only wants a convenient way to save, search, and share my OWN recipes, it is not the best choice---especially since I don't want to pay for upgraded programs on a regular basis. When it works, it is pretty good--you can copy/paste a text recipe, then copy/paste each section into its proper spot in the recipe (ingredients, directions, etc) fairly easily--though you DO have to tell the progam where each text goes. It did a pretty good job with web page copy/pastes too. So it's not all bad, I just wouldn' t recommend it unless you will be a heavy user willing to spend time and money to regularly upgrade and backup your files.
I only purchased this MasterCook15 in a (almost) futile effort to retrieve my own files, and will be purchasing a different program to use for my recipes in the future.
Verified purchase: YesCondition: New