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Workforce of One : Revolutionizing Talent Management Through Customization by David Smith and Susan Cantrell (2010, Hardcover)

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Companies have excelled by treating customers as markets of one-offering them personalized buying experiences. But in managing talent, most firms still use one-size-fits-all HR practices. With today's diverse workforces, this approach is preventing organizations from attracting, retaining, and leveraging top talent. In Workforce of One, Susan Cantrell and David Smith show how exceptional companies are tailoring work experiences to employees' talents and interests-customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals. Their reward? Lower turnover, greater productivity, improved profit margins. The authors present four customization strategies: -Segmenting your workforce; for example, by life stage and learning style -Offering modular choices; e.g., choices regarding rewards, learning needs, or job duties -Defining broad and simple rules, such as evaluating work by outcomes, not time invested, or hiring for potential in addition to specific skills -Fostering employee-defined personalization, whereby employees define their own people practices (e.g., using peer-to-peer technologies to learn from one another) Drawing on extensive proprietary research, the authors explain how to combine aspects of all four strategies to address your organization's unique needs. Improving workforce performance through customized work experiences is the holy grail of the HR function. This book shows you how the workforce-of-one approach positions your company to win-while transforming your HR team into a strategic powerhouse.

Product Identifiers

Publisher
Harvard Business Review Press
ISBN-10
1422147584
ISBN-13
9781422147580
eBay Product ID (ePID)
71075534

Product Key Features

Book Title
Workforce of One : Revolutionizing Talent Management Through Customization
Number of Pages
288 Pages
Language
English
Publication Year
2010
Topic
Human Resources & Personnel Management, Industrial Management, Motivational, Workplace Culture, Organizational Development
Illustrator
Yes
Genre
Business & Economics
Author
Susan Cantrell, David Smith
Format
Hardcover

Dimensions

Item Height
1 in
Item Weight
0 Oz
Item Length
9.2 in
Item Width
6.1 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
22
Lccn
2008-056019
Dewey Decimal
658.3/01
Lc Classification Number
Hf5549.C285 2009
Table of Content
Acknowledgements Introduction Part I: Toward a Workforce of One 1 The New Management Imperative Part II: Four Paths to a Workforce of One 2 Segment Your Workforce 3 Offer Modular Choices 4 Define Broad and Simple Rules 5 Foster Employee-Defined Personalization Part III: Cultivating a Workforce of One Organization 6 Designing Your Own Workforce of One 7 Workforce of One in Action: Procter & Gamble 8 Workforce of One Challenges and Solutions 9 A Call to Action for HR: Building Your Workforce of One Capability Notes Index About the Authors
Copyright Date
2010

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Workforce of One : Revolutionizing Talent Management Through Customization by David Smith and Susan Cantrell (2010, Hardcover)

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Product Identifiers

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Additional Product Features

Best Selling in Books

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