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I have the advantage in that I directly replaced one HP 7740 with another. This model has been made for that long. My old one took a lightning hit and lost its ability to scan. After some shopping I decided to replace it like-for-like. This version has a much better support interface than the old one did. It's too new to have checked everything, but here are the things that were difficult with my previous version: 1) The paper trays and selecting the right paper size to print was a clunky interface that saw me regularly print on the wrong size paper. 2) When scanning, selecting "11x17" size would result in an 8-1/2 x 17 scan. Now, this version only lets you "Scan Entire Flatbed Area" which is 13 x 18 or some such. This is an improvement but not ideal. 3) Ink is expensive! I hear that you can save if you sign up for HP Ink Auto-Refill service, and I'll probably try that. [Now for a good one.] The 2-sided print and scan function really saves paper, and I love the feature. It even works on 11 x 17 size. Read full review
Verified purchase: Yes | Condition: New
The printer works well enough, but the software isn't great. We have a few dozen of these, and if you simply install the software as HP intends, eventually you will have trouble printing. You can avoid these printing issues by installing it manually, but then you lose the benefit of the scanning software and you have to use the separate HP Smart app from the Windows store, which isn't nearly as quick and convenient. We've also encountered certain software that just doesn't work well with this printer at all. Other similar printers from other manufactures seem to have far less software issues by comparison.
Verified purchase: Yes | Condition: New
Need a second printer and another one of these. For notary work, I really like this printer. Two trays for letter and legal paper, and holds executive and tabloid size paper too for accounting purposes. Printer software converts scans to pdfs and multiple scans to be saved as one file. I am also able to print from tray one and tray two when printer is set to do so when printing loan docs. Able to print in economical mode or highest quality mode when it is needed. However, I do not like the error messages when using other cartiridges that are not from HP, and I do not appreciate how fast the HP color cartridges run out of ink. The other issue is the weight. It would be great if I could find a lighter-weight printer with all the perks I have in this printer. It a good printer for its price (under $300.00)Read full review
Verified purchase: Yes | Condition: Pre-owned
The printer overall is lovely. Only scary thing is I came home to meet the box out in the rain. It was literally raining all day not just when the package was left. It was not shipped in anything other that the hp box in mind which was crazy. So it's working great it didn't appear to be damaged by the water.
Verified purchase: Yes | Condition: New
Printer was purchased as used. It came in excellent condition. Had only printed 360 sheets. All ink cartridges were at least half full. Wanted it for the 11x17 printing capacity. Does a very good job. Easy to set up.
Verified purchase: Yes | Condition: Pre-owned
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