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For some reason, this unit will not work with Plantronics, "My Headset Updater" to make adjustments to it, but that doesn't seem to matter since it works just fine out of the box. This one was bought as a replacement for the exact same that I wore out - I use it heavily every day as I'm always on the phone doing support with customers. This headset is loud enough to hear the caller and clear enough that the caller can hear me without issue. It also stays on my ear much better that the 'in ear' style - those fall out every time I tip my head, but this until stays on very well. It takes a bit of time to get used the extra 'bulk' on your ear, but after a day or so, you don't even notice it any more. It integrates very nicely with my Android phone and computer and with the voice commands, I just have to say "answer" to pick up an incoming call - leaves my hands free to enter call logs, etc. I can make a VIOP call on the computer or a 'normal' call on my cell phone and it automatically picks up the device making the call, so it's really hassle-free. (It pairs with 2 devices at the same time.) I recommend this unit. It's worth the extra cost over the little 'in ear' styles.Read full review
Verified purchase: Yes | Condition: New
Noise cancellation is better than so many other earpieces. I'm a truck driver and I stood at the front of the truck with it running and then person I was talking to asked why I was yelling...I couldn't hear me talking but they could.
Verified purchase: Yes | Condition: New
This is my second headset they work great
Verified purchase: Yes | Condition: New
I own one for several years. Bought that one for my friend as a present.
Verified purchase: Yes | Condition: New
Verified purchase: Yes | Condition: New