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I bought this as a second-hand item, but it's absolutely no different than a brand new one. The sound quality is very good & absolutely strong. Of course no soundbar can be the best in sound quality especially for mid-range sound production, but compared to many other models & considering its design, features & price, it's one of the very best choices. I only had 2 problems with it. First one relates directly to the device: When on power-saving mode, the sound cuts off after 10-15 minutes which is very frustrating & I had to disconnect & reconnect the cables (optical) & it would come back for another 10-15 minutes. On top of that, the sub-woofer would randomly disconnect from the base, so I had to spend a long time re-linking it. The second thing is not a problem of the device, but since it's the longest soundbar (45 inches), it blocks the IR receiver of my 45" TV & so i have to raise my hand high to control the TV. I haven't bothered investigating or finding a solution for these issues yet, instead I deactivated the power-saving mode & I point the TV remote from a higher level. The packaging of this second-hand item was awesome & no different than a brand new one. I didn't expect it to be that nicely done.Read full review
Verified purchase: Yes | Condition: Pre-owned
Decided to go with this set up because I liked the design. However after hooking up the first one (yeah first one) it worked for 1st day then just stopped? Okay I guess that happens so I took it back and got a new one only for the same thing to happen! Finally after the 3rd one it seems to be working like it should. Normally I would just return and get a different brand but I got this on a Black Friday deal plus got another $50 off because of my troubles. So all in all just okay!!!
Verified purchase: Yes | Condition: Pre-owned
The volume max's out at 31% and that is even according to Vizio, when i called tech support. It is pretty loud but not like Hi End surround systems. For the money i guess i not go and down grade any more than that.....
Verified purchase: Yes | Condition: Refurbished
This is 5.1 the little lady will accept AND actually get why 5.1is cool. SmartCast has been a difficult to implement. Look for HDMI-CEC, you really want one control if you can!! Worth every penny at the 300 price point.
Verified purchase: Yes | Condition: Pre-owned
The product is exactly as described, except the package did not include 1 power cable nor the feet for the subwoofer. Luckily I had a cable laying around, unfortunately, I cannot find ANY feet to purchase on the internet anywhere! Sad Also, the packaging of this product looked like a preschooler project! My goodness! Luckily minor damage (1 small dent in the soundbar). All-in-all, satisfied with the product and prompt shipping. Thanks!
Verified purchase: Yes | Condition: Pre-owned
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