Search the Help pages
(Does not search for items or products)
Example: 'payment methods'

Getting help from our community resources

To find our community resources, click the Community link at the bottom of most eBay pages. On the Resources page, find an area that interests you, whether you need answers to a question, or just want to connect with other members.

Learn more about sharing with eBay members.

Get answers to your questions

Have a question about how to post photos of your items or how eBay tools work?  The Answer Centre is the place for you.

You can post your question, comment in multiple community locations, or browse the boards to see if your question has already been answered. To get the fastest answer, post it in a community section that's dedicated to your topic.

Participate in discussion boards and workshops

Would you like to join in discussions about our categories or community interests, or express an opinion about eBay or other topic? Then visit our discussion boards.

Category-specific discussions let you read about and discuss eBay categories, while the Community Help boards get into specific topics like Feedback, packaging and shipping, and auction-style listings.

General discussion boards let you discuss interests, issues, or just have some fun. Plus there are boards that help you with questions about eBay File Exchange, eBay Turbo Lister, and more.

Join or start a group

Do you want to connect with other members who share your interests? In Groups you can find people interested in the same things you are, and discuss collections, news events, or whatever you're interested in. If you don't find a group about your favorite topic, you can start one.

Get the latest eBay news

Want to know what's going on at eBay? Then Announcements are for you. You'll find information about system changes or issues that might affect you.

Other terms

Before you post a question, it's a good idea to be familiar with the discussion boards usage policy.

Community resources are great for sharing best practices, finding friends, and learning more about eBay tools. However, eBay isn't responsible for the accuracy of the answers, or the content of any opinions or statements on community boards. If your question involves trust and safety policies, account security, or website issues, it is best to get the information directly from eBay.

Contact us

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.