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Using online help
Whether you’re new or a longtime member, you might need help resolving an issue. Our online help makes it easy to find the answers you need to buy, sell, or solve a problem.
We’ve organized our help topics into six main categories:
Here’s how you can find the information you’re looking for:
Contact Customer Support
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.