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Tips for New Users

Although eBay is a great place for buyers and sellers to come together and trade almost anything, eBay can be a bit scary to new users who aren’t used to buying items online from strangers or buying at auctions. Here are a few tips for making your eBay experience a good one:

  • Learn how to effectively search and browse. eBay includes thousands and thousands of items, which can be sometimes overwhelming when you’re trying to find what you’re looking for. Learning when to search and when to browse can be helpful.

  • Before buying an item, review the feedback that members have left for a seller, and learn about PayPal, eBay’s preferred way to pay. Learning about a seller’s past trading experiences will help you decide if this is a person you feel you can trust. Learning about PayPal before you buy will make your PayPal buying experience easier.

  • Review eBay’s rules and policies. To create a safe and fair trading environment for all eBay members, eBay includes rules and policies for all members. Learn more about why eBay has these rules and policies in place and what happens if you violate them.

  • Use the powerful tools in My eBay. My eBay can help you track and manage all your eBay buying, selling, messaging, account information, preferences, and more.

  • Learn how to get the help you need when you need it. eBay includes many tools for getting help including online help, eBay Learning Center, Community Help Boards, glossary and more.

  • Stay in touch with the eBay Community. eBay includes Community resources to help you stay informed about the latest eBay events, programs, and news; use eBay; and connect with other eBay members.

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