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Can I get Feedback changed or removed?

When you buy or sell items on eBay, other members can leave you Feedback about the transaction, which can be seen by all members. Feedback represents your reputation as an eBay member.

We know how important your reputation and your Feedback score are to you. Learn about when we may remove or adjust Feedback.

If you'd like to change Feedback you received or Feedback you left for another member, you have a few options:

If you want to:


Respond to the Feedback you received

Reply to Feedback received

Ask a buyer to change the Feedback they left for you

Submit a Feedback revision request

Follow up on Feedback you left for a member

Leave a follow-up Feedback comment

Change negative or neutral Feedback you left for a seller

Ask seller to request a Feedback revision

Ask eBay to remove Feedback due to a Feedback violation

Report the Feedback to us


  • If the buyer changes or removes negative or neutral Feedback, or we change or remove negative or neutral feedback, it's no longer visible to others, and any defects associated with it are removed.

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