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Paying for items

Have you won or bought an item? When it comes time to pay, our payment methods make it easy.

Solve a problem

Go to My eBay, and click Won on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is gray, you might need to make a payment or update your payment status.
Contact your seller if you have any questions about your payment status. In the listing, click Ask a question.
Go to PayPal and click Sign Up at the top of the page.
You can find most of the answers to your PayPal questions by using the PayPal Help Center. If you need additional assistance, contact PayPal Customer Support.
If you've had a problem with your purchase, we may be able to help with the eBay Money Back Guarantee. Learn more about the eBay Money Back Guarantee.

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