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Digitally delivered goods policy

Policy overview

We consider digitally delivered goods to be information or content that you can download from a website or receive by email.

You can list most digitally delivered goods on eBay as long as you follow these guidelines:

  • You need to list your item only in the Everything Else > Information Products category using only the Classified Ad format on eBay.com.

  • Your listing and product clearly state that you legally own the content (sometimes called intellectual property) or are authorized to sell it by the owner, the owner’s authorized agent, or the law.

  • Your items can't have any sexually-oriented adult (pornographic) content. For more details, see our Adult Only category policy (available only on eBay.com).

  • Your item can't include software that would damage anyone's computer, could be used for malicious purposes like sending spam emails or spreading a computer virus, or would violate anyone's privacy (spyware or cookies, for example). For more details, see our HTML and JavaScript policy.

  • You have to be verified on PayPal to help confirm your identity.

  • Local pickup is not allowed for digital items.

In addition to meeting the guidelines of this policy, listings and products for all informational products also need to meet the requirements of our compilation and informational items policy.

We may approve certain first party providers to list digitally delivered goods for sale outside of these guidelines.

Make sure you follow these guidelines. If you don't, you may be subject to a range of actions. We may limit, restrict, or suspend you from buying, selling, or using site features. All of your listings and products may be removed, displayed lower or not shown in search results, without refunding any or all applicable fees. You may also forfeit special account status and any discounts.

What are the guidelines?

 Allowed

The following items can offer digital delivery:

  • Tickets

  • Domain names

  • eTopps trading cards

  • Software product keys

  • Online gaming items such as characters, currency, points, in-game items, etc.

Examples of digitally delivered goods that you can list on eBay as long as you follow the requirements above:

  • MP3 music you wrote, recorded, and own all the rights to

  • Homemade movies you created and own the rights to

  • Computer software you created and own the rights to

  • Software that you’re authorized to sell online by the owner, the owner’s authorized agent, or the law

  • Digital art you captured yourself and own rights to or that you're authorized to sell only by the owner, the owner's authorized agent, or the law

  • Photos you captured yourself and own the rights to

  • Recipes you created yourself and own the rights to

Allowed in some situations

An eBook that you created and own the rights to sell, as long as you follow the requirements above and these restrictions:

  • If you're going to send an eBook by email or have it downloaded from a website, you need to:

    • List it in the Everything Else category.

    • Use the Classified Ad format on eBay.com.

  • If you list eBooks in a category other than the Everything Else category, you need to:

    • Send the eBook by postal mail.

    • Include the following text in your listing, word for word. We recommend copying and pasting into your item description. Be sure to use the same font size as the rest of your description.

I will send this eBook by postal mail. Sending it by email or by any other digital delivery method is not allowed and violates eBay policy.

Not allowed

Examples of digitally delivered goods that can't be advertised on eBay:

  • MP3 music copied from a CD you own or recorded at a concert

  • eBooks you don't own the copyright to and aren't authorized  to resell by the owner, the owner’s authorized agent, or the law

  • Songs you bought from iTunes

  • Movies you copied from DVDs you own

  • Video games you copied from the original CDs

  • PDF files of product manuals or user guides that you don't own the copyright of or you aren't authorized to resell by the owner, the owner’s authorized agent, or the law

The guidelines on digitally delivered goods help create a safer place to buy and sell by prohibiting sellers from using eBay in a way that might infringe on the intellectual property rights of others or violate the law. They also help protect buyers from purchasing unauthorized or pirated items.

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