Help
Help
Search the Help pages
(Does not search for items or products)
 SearchTips
Example: 'payment methods'

Listing with the eBay catalogue

 

The catalogue is an online library of product details and images provided by eBay users that covers a wide range of categories. When selling in one of these categories, we strongly encourage you to list your items using details from the catalogue.

Using the catalogue to list your items will start to become mandatory for some categories from mid-September 2018. Right now we're introducing categories to the catalogue in phases so if you're selling in any of the categories that we've already added, you should start to list using the catalogue straight away.

To create a new listing or to revise an existing listing in the enabled categories, you'll need to select a product. You won't be able to complete your listing otherwise. Additionally, any active listings that you have that aren't associated with a product in the catalogue may have limited or no visibility to buyers.

Categories in the catalogue

Consumer Electronics

  • Audio Docks & Mini Speakers

  • Smart Speakers

  • Media Streamers

  • TVs

Heating, Cooling & Air

  • Space Heaters

  • Air Purifiers

  • Humidifiers

  • Portable Fans

  • Programmable Thermostats

Small Kitchen Appliances

  • Bean-to-Cup Coffee Machines

  • Coffee Grinders

  • Coffee Roasters

  • Espresso & Cappuccino Machines

  • Filter Coffee Machines

  • French Presses

  • Milk Frothers

  • Other Coffee, Tea & Espresso Makers

  • Parts & Accessories

  • Percolators, Moka Pots & Turkish Coffee Pots

  • Pod & Capsule Coffee Machines

  • Tea Infusers

  • Tea Makers

Major appliances

  • Dishwasher Parts & Accessories

  • Dishwashers

  • Microwave Ovens

  • Microwave Parts & Accessories

  • Other Major Appliances

  • Ranges & Cooking Appliances

    • Cooktops

    • Other Cooking Appliances

    • Parts & Accessories

    • Range Hoods

    • Ranges & Stoves

    • Wall Ovens

  • Refrigerators & Freezers

    • Kegerators

    • Mini Fridges

    • Other Refrigerators & Freezers

    • Parts & Accessories

    • Refrigerators

    • Upright & Chest Freezers

    • Wine Fridges & Cellars

  • Washers & Dryers

    • Dryers

    • Other Washers & Dryers

    • Parts & Accessories

    • Washer Dryer Combinations & Sets

    • Washing Machines

Sporting Goods

  • Ellipticals

  • Exercise Bikes

  • Gliders

  • Machine Parts & Accessories

  • Other Cardio Equipment

  • Rowing Machines

  • Ski Machines

  • Stair Machines & Steppers

  • Treadmills

  • Vibration Platform Machines

We'll continue to add more categories to the catalogue throughout the year. Don't worry – we'll let you know in advance so you'll have plenty of time to prepare.

 

Creating a listing for a product already included in the catalogue

If the product you're selling is already in the catalogue, you can create your listing straight away.

Here's how:

 

  1. Select Sell at the top of the eBay homepage or Create listing on the homepage of Seller Hub.
  2. Let us know what you're selling by entering one of the following in the listing form:
    • The Manufacturer Part Number (MPN)
    • A Global Trade Item Number (GTIN) such as the Universal Product Code (UPC), European Article Number or International Standard Book Number (ISBN)
    • The brand name of your item
    • The product name of your item
  3. Select Search to find the product that matches your item and choose Select. Choose See details to read more information about the product and make sure that the product matches the item you're selling.
  4. If your item is new, your listing will populate automatically with product details like brand, model number, dimensions, colour, capacity, compatibilities, and photos. If you're selling used items, you need to upload your own photos so buyers can clearly see any wear and tear. Before moving on to the next step, read over your listing to make sure the product details are correct.
  5. Fill in the rest of the listing and shipping details.
  6. When you're happy that your listing is complete and accurate, select List item. If you'd like to edit your listing later select Save as draft; or if you've changed your mind and don't want to list your item, click Cancel.

You can manage your live listings from the Active listings page - opens in new window or tab in Seller Hub.

Listings with variations

If you have many similar items that have different variations such as colour or size, you need to match each variation you offer to a product in the catalogue.

Here's how:
  1. Follow the instructions above to let us know what you're selling and select Search to find the product that matches your item.
  2. If there are variations of your product available in the catalogue, you'll see Multiple in the SKU column. Select See variations.
  3. In the Actions column on the next page, select Edit next to the product that matches your item.
  4. Choose Add to listing.

If a variation of your product isn't included in the catalogue, you can send a product creation submission to have it added. Follow the instructions in the Adding products to our catalogue section below to get started.

You'll find more information on how to use the eBay Catalogue as well as some frequently asked questions in our Seller Centre.

Adding products to the catalogue

If you can't find an item in the catalogue, double check your spelling or try searching with fewer or different words.

If the catalogue still doesn't have an exact match, you can send a product creation submission to add the product to the catalogue.

Here's how:
  1. Select Sell at the top of the eBay homepage or Create listing on the homepage of Seller Hub.
  2. Let us know what you'd like to sell by entering one of the following in the listing form:
    • The Manufacturer Part Number (MPN)
    • A Global Trade Item Number (GTIN) such as the Universal Product Code (UPC), European Article Number or International Standard Book Number (ISBN)
    • The brand name of your item
    • The product name of your item
  3. If you don't see a product that matches what you have for sale then choose Create a new product and fill in the product details in the form on the next page.

Product creation submissions and product updates are typically added to the catalogue within 24 hours. You can view the status of your submission or update on the Manage product submissions page in Seller Hub.

After you've sent your submission or update, you can continue to create your listing by completing the listing form. You can add your own information like price, returns policy and shipping details.

When you complete your listing, you can choose to publish it before your product submission or update has been added to the catalogue, or wait until it has been added. If you choose to wait, your listing will go live when the product or update has been published in the catalogue – you don't need to do anything else.

Contributing changes to a product in the catalogue

If you think some of the product information in the catalogue is inaccurate or incomplete, you should correct it by submitting a product information update.

Here's how:
  1. Select Sell at the top of the eBay homepage or Create listing on the homepage of Seller Hub
  2. Let us know what you'd like to update by entering one of the following in the listing form:
    • The Manufacturer Part Number (MPN)
    • A Global Trade Item Number (GTIN) such as the Universal Product Code (UPC), European Article Number or International Standard Book Number (ISBN)
    • The brand name of your item
    • The product name of your item
  3. Select Search. When you've found the product you want to submit changes for, choose See details and then Update product information.
  4. Edit the information shown. When you're done, you can submit your update. As long as the details are accurate, your update will be added to the catalogue within 24 hours. If not, you will be notified.

Checking the status of your product submissions or updates

If you submitted a new product or product update, you can check its status on the Manage product submissions page in Seller Hub. You'll see whether or not your product creation submission or product update was added, or if your submission is still being processed.

If you'd like to change the details you submitted, and they haven't been published in the catalogue yet, you need to submit another update with the information you’d like to add or edit. You'll typically see the status of your new update within 24 hours.

Products or updates that are not added to the catalogue

If your product or product update has not been added to our catalogue, you can find out why in the Reasons column on the Manage product submissions page iin Seller Hub.

If you disagree with the reason, you can file an appeal on the Product update page in Seller Hub.

Sharing and using content

As a community-written document, the product catalogue consists of images and information contributed by eBay members, like you, and other third parties. All content submitted must comply with the terms of the eBay User Agreement and all eBay policies. 

For more information, check our rules about intellectual property and our images and text policy.

Guidelines for creating your listing with the catalogue

When you select an item from the catalogue, be sure it's an exact match with what you're selling. It's against our search and browse manipulation policy to use catalogue details for a different product than the one you're listing.

Allowed

Allowed

Examples of allowed listings:

  • Listing a 32GB silver Apple iPhone 5S and using catalogue information for the 32GB silver Apple iPhone 5S

  • Listing a book with ISBN 123456789 and using catalogue information for that ISBN

Not allowed

Not Allowed

Examples of not allowed listings:

  • Listing a Sony PS3 and using catalogue information for a Sony PS4

  • Listing an iPod Shuffle but using catalogue information for an iPod Touch

  • Listing a book about the making of the movie Gone with the Wind and using catalogue information for a Gone with the Wind DVD

  • Listing a CD with UPC 123456789 and using catalogue information for a CD that looks similar but has a different UPC

It's important that your listing is completely accurate. Listings that don't follow our guidelines could be removed, and members could have their buying and selling privileges restricted or their account suspended

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Related Help topics