PhoenixVolt has resolved the error and I have received my item. They have been more than cooperative in solving this situation and I would rate them with 5 stars.
r***h (220)- Feedback left by buyer.
Past month
Verified purchase
Item exactly as described. Great communications, quick shipping. Thank you very much!
1***r (29)- Feedback left by buyer.
Past month
Verified purchase
The seller has totally cleared my concerns regarding this purchase. My advice to anyone with questions or concerns about a purchased item - contact the seller directly before initiating a return. If your seller is as good as this one your problem will be resolved quickly and to your total satisfaction as was mine
i***l (404)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived in very bad conditions. It looks used, but as soon as I notified seller, refund was issued immediately without questions. Seller opted to not have item returned. I was disappointed that the item was defective, but I got the refund immediately, for that alone I am giving this seller a good review & marking it neutral it's probably the right thing to do. Thank you!
1***o (59)- Feedback left by buyer.
Past year
Verified purchase
Although the item wasn't like in the description and I was disappointed, it was easy to communicate with the seller. They acknowledged their honest mistake and made no problem refunding the purchase. Besides that situation, they are a reliable seller.
z***k (1343)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent Seller... Item was just as described. Unbelievably fast shipping and a perfect transaction all around. This is the seller to buy from.