909 items sold
57 followers
Contact

Camera and photo

About us

The brand name ARTCISE is from the English :Art of Precision.It is determined to make every product with the attitude of creating artworks to achieve the ultimate precision,and constantly improve the stability,reliability and operation feel of every photographic equipment product.
The most popular and representative products of ARTCISE are AS, CS, CT series Tripod. It is characterized by a lightweight but high-strength carbon fiber material, a large and sturdy top plate, and an original 40mm tripod leg tube.
The ball head produced by ARTCISE are made of high-quality aluminum alloy, using international advanced CNC machining technology, and the original low center of gravity design. ARTCISE ball head are smooth, durable, and sturdy, both artistic and practical.
Location: ChinaMember since: Sep 06, 2023Seller: artcise_official_us

Store policies

Shipping
Returns
Warranty

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.7
Communication
4.9

Seller feedback (311)

  • s***p (3579)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller. As described, shipped fast and fair price.
  • t***9 (176)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very fast shipping....China to Canada 9 days.....A ++++++ seller
  • t***e (460)- Feedback left by buyer.
    Past year
    Verified purchase
    This is an excellent quality item and the eBay seller is good with no problems from the seller or the item. However, the USPS shipping was a horrible experience. It shouldn’t take 15 days for this item to be delivered. It’s not the shipper’s fault. The fault lies entirely on the USPS. I would have paid extra to be able to ship via UPS.
  • a***3 (106)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    fast shipping item came as described a++++ seller
  • t***u (345)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I never received the item I ordered it turned out it had not even been shipped, however they promptly issued a refund when asked so I don't want to leave a negative rating since they did issue the refund fast and also communicated well. I am not sure what happened though, no one ever told me but I am glad I didn't have to open a case.
  • o***o (1059)- Feedback left by buyer.
    Past year
    Verified purchase
    Seller claimed that original item was not in good shape and asked to send a different item. That's called "bait and switch". They did issue a refund and did correspond. I'm guessing they changed their mind on the price we agreed to. Have bought from in the past and they were fine. Time to find a new vendor.
    Reply from: artcise_official_us- Feedback replied to by seller artcise_official_us.- Feedback replied to by seller artcise_official_us.
    Hello, you purchased the used TB54 ball head in September and November, this ball head is a product returned by the customer. We will inspect the ball head again before shipping. In November, after you placed an order, the warehouse reported that the ball head was damaged, and we could only give you a refund. We sent you an email detailing the reason, but you ignored the email.
    Follow-up from: o***o- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    Seller did send an email claiming the item I purchased was damaged. Seller suggested a different item. I declined and asked for a refund. I did not ignore their email. Seller did refund. Seller's claims now are false. Sad. I will note that seller used the same response from both of their ARTCISE accounts. Obviously they are connected. I'm guessing they decided not to sell the item for the agreed upon price from either account, and there was no damaged item.

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