Better World Books West

Seller feedback (430,614)

• c***m (412)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  WOW!; I cannot believe this 1 Week to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/22 Received 06/02 Mon to Hawaii using free shipping; USPS Ground Mail, Hardback Book in Excellent Condition--Better Than Described ; Heavier than expected, TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
• h***2 (1173)- Feedback left by buyer.

  Past month

  Verified purchase

  The book arrived swiftly packaged in a protective plastic envelope, but it was a paperback not hardcover as listed. I contacted seller and they apologized, refunded me and suggested several things to do with the book after allowing me to keep it. I have gone ahead and ordered a hardcover from the same seller. I’m a repeat customer and hope to remain so. This mixup was a first, but I’m very impressed with their prompt response and professionalism. Kudos :)
• f***f (1590)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent Seller, Goes the Extra Mile. The Seller Was Incredibly Communicative. Smooth Transaction, Shipped Very Quickly, As Advertised; Good Price; Well Packaged & Delivered Within a Few Days. Item in Described Promised Condition, Thank You Very Much!!!!!!!!!!! A+
• i***r (41)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I bought a hardcover copy of Smoke Bitten. The listing noted that it could be a library copy, and that it would take 5 business days to come. It came in 3 business days (+wknd was 5 days total) in an envelope, and was a library copy. Bc I knew it was a discard, I was anticipating rough condition, but it was in very good condition, with only one small ding on the front cover. For the price I paid, I am very happy with the book and the service. I would buy from this seller again.
• n***i (234)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This book' condition was listed as "good," but it actually could have been listed as brand new, making it an especially great value! There is no sign that the book was ever opened. It arrived within the original delivery window, in spite of a conflicting, and erroneous, email this morning saying that the arrival date had been delayed. All in all, a very smooth transaction. I would not hesitate to buy from this seller again. Thanks!
• e***d (469)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item was exactly as described. It was in excellent condition. I felt it was a reasonable value. The item was well packaged in a protected envelope - but of course USPS found a way to fold it in half before delivery. It wasn’t the fault of the seller - it’s too bad it now has a permanent crease.