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authentic_jp

authentic_jp

32K items sold
3.1K followers
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Location: JapanMember since: Nov 16, 2018Seller: authentic_jp
Top Rated Sellerauthentic_jp is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive1,421- positive feedback in last 12 months
Neutral29- neutral feedback in last 12 months
Negative60- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.5
Reasonable shipping cost
4.8
Shipping speed
4.5
Communication
4.3

Seller feedback (6,680)

4***m (8)- Feedback left by buyer.
Past year
Verified purchase
The model was exactly as described, the packaging and shipping were spot on , BUT FED EX is the worst delivery agent ! They are careless , and irresponsible. They delayed my shipment by their unreasonable routing, and worse , the 4 people that I had to speak to ,to find out where my package had no clue as to where it was , and why it wasnt delivered on the date FED EX said it would arrive . This is NOT the sellers fault
u***e (26)- Feedback left by buyer.
Past 6 months
Verified purchase
Easy purchase experience and although the wait time for the acutal shipping was exentsive (this was noted in the item description!) actual shipping was extremely quick and the item was very well packaged and arrived from Japan with no issues at all. Would purchase from this seller again.
j***i (31)- Feedback left by buyer.
Past 6 months
Verified purchase
Please read the recent reviews of this seller. All the good reviews are made by bots for an item sold .01 dollars. While I was able to get the money back thanks to ebay stepping in, the seller didn't respond to my messages and inquiries about the status of the item for weeks, and didn't send the item. They claim to have the items they do not have. Please do not waste your money and time with this seller. They take advantage of the long shipping time from Japan and scams you.
t***y (132)- Feedback left by buyer.
Past 6 months
Verified purchase
A week after purchase seller hadn't shipped and did not respond to messages. Saw seller had relisted item I bought as new condition instead of used at a higher price. 2 weeks and nothing. Refuses to contact. Pretty scummy seller. Would absolutely not recommend. Ebay had to step in and force a refund. All the other negative feedback is true. Stay away
-***r (144)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller took almost 3 months to finally ship item, very bad communication. When I finally received the item it ended up not matching the picture. So not only did I have to wait forever to receive my item, but I didn’t receive what I was hoping to receive. Very unfortunate, do not buy from this seller. Save your time and money
3***f (36)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller had issued price at an original lower amount in November 2023 when purchased and did not deliver product. Same product from other vendors had higher price and seller suddenly had shipping issues. Delays in communication during the holidays just made this a big test of patience. Overall would not recommend this seller. Thank you to eBay for trying to handle this issue in the best way possible.
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