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crystalstonecraft

crystalstonecraft

2.6K items sold
300 followers
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Crystal Hexagonal Wand

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About us

Hello,thanks for visiting our store,we focus on selling natural quartz crystal,all kinds of crystals,all kinds of shape,fast shipping,professional customer service,welcome to choose the one you like!
Location: ChinaMember since: Mar 12, 2022Seller: crystalstonecraft
Top Rated Sellercrystalstonecraft is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

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Returns
Warranty

Feedback ratings

Last 12 months

Positive336- positive feedback in last 12 months
Neutral10- neutral feedback in last 12 months
Negative10- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (601)

r***r (4116)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast Delivery of Well-Packaged Items as Described. AAA+++eBay Seller!!
r***r (4116)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast Delivery of Well-Packaged Items as Described. AAA+++eBay Seller!!
a***m (288)- Feedback left by buyer.
Past 6 months
Verified purchase
Item is exactly what was described and fast post. I would happily highly recommend this seller AAA++++
o***i (1078)- Feedback left by buyer.
Past month
Verified purchase
Product as described fast shipping good ebayer
m***m (919)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived well packed and as described.
o***g (357)- Feedback left by buyer.
Past 6 months
Verified purchase
!!! BUYER BEWARE! Bait and Switch sales tactics. I bought Citrine and they sent me Lemon Quartz and it is also half the size of what was advertised Citrine was supposed to be despite being a different crystal as well. I tried with many messages to work a solution. I even agreed to pay half even though I didn't want them but they won't even refund the 50%. I have reported them to eBay and a grievance has been issued. Warning Warning Warning!!!
Reply from: crystalstonecraft- Feedback replied to by seller crystalstonecraft.- Feedback replied to by seller crystalstonecraft.
Hello, the items you received are no problem, the color is also good, you also agree to part of the refund, also said to us "OK thank you. I appreciate it.", but the next day you actually asked us to return more, you want both items and money, which seems very unfair to us.
Follow-up from: o***g- Feedback followed up on by buyer.- Feedback followed up on by buyer.
See their response below. Absolutely no acknowledgement of their wrong doing. They literally made an illegal sale selling me one thing and sending a different kind of crystal. No comment to it. Plus, what they said there is a complete lie! They agreed to 50% back and then sent a 2.54 cent payment. They twist words, lie, cheat, just absolute criminal sellers. Avoid this seller at all costs. They need to be removed from eBay.
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