there was some confusion on the item description. They promptly refunded my purchase price and also told me to keep the product for the confusion.
Good customer service.
y***l (4049)- Feedback left by buyer.
Past month
Verified purchase
Wow!!! Super-Speedy Delivery!!! Fantastic Customer Service!!! Sometimes... The Item That We Receive is Not Like the Item Described in the Listing; But This Seller Was Quick to Provide a Full Refund and Make All of The Sadness Go Away! Thank You!
e***l (1273)- Feedback left by buyer.
Past 6 months
Verified purchase
Received the drone quickly. The hand controller didn't work but my phone app worked fine. I dealt with customer service for a week. They were great and offered many solutions. I finally settled on a 50% refund and received it a day later. This happens with electronics and they did everything possible to make it right. Definitely recommend this seller.
u***e (159)- Feedback left by buyer.
Past month
Verified purchase
Item exactly as described. Packaged well and quick shipping. Excellent communication. A+++
a***b (956)- Feedback left by buyer.
Past month
Verified purchase
Ordered two but only shipped one set. Had to contact for credit
6***r (98)- Feedback left by buyer.
Past month
Verified purchase
Received as described. Good price and wonderful communication.