Dyson Official Outlet

Seller feedback (17,081)

• f***a (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The order arrived fast in 2 days. Looks as brand new so far. It’s been a week now. Only thing came missing 2 parts as other reviews mentioned . I asked and they were able to offer sending one part while the other one is not available.
• 1***p (201)- Feedback left by buyer.

  Past month

  Verified purchase

  The item arrived with a defect, specifically a broken clip on the bin lid. The detached piece was found within the packaging, suggesting it may have broken during the packing process. Despite follow-up communication, the seller has yet to respond to the reported issue, and it has been two weeks since the initial notification.

  
• 1***s (60)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As others have stated the hair screw and wand clip were missing but I contacted the seller and they shipped the hair screw. Wand clip is out of stock but they will notify me when it returns. Vacuum looks brand new and works flawlessly.
• 6***. (30)- Feedback left by buyer.

  Past year

  Verified purchase

  Received a white version of the machine. The cosmetic condition is very bad (heavily used with scratches all over remote and bottom of fan. Packaging was also horrible with barely any protection / seal (They ship directly with the refurbished dyson brown box) with just three pieces of tape sealing the box. Overall I am very disappointed in Dyson's refurbished outlet on eBay. Poor customer service, and worst shipping and handling of products.
• b***r (812)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Good eSeller, Well described and fast shipping A+
• p***s (47)- Feedback left by buyer.

  Past month

  Verified purchase

  Beware: I ordered this Dyson and selected it partly because of the nice variety of accessories included with it. When I received it, it didn't have the hair screw tool or the soft dusting brush tool included. When I contacted them, they didn't respond for over a week, and asked for me to send photos of the package, which I had already recycled since they didn't respond for such a long time. Now I have been waiting weeks for them to respond and resolve the fact I didn't get what I purchased.