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Waterdropdirect

Waterdropdirect

88K items sold
6.5K followers
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  • About us

    Our Store has founded in 2017. Waterdrop was founded in 2015 with the wish to provide trustworthy water purification solutions to solve any water issues. The brand is dedicated to providing people around the world with the highest quality products to truly purify their drinking water.

    We have a professional design team, advanced factory management and efficient automatic production lines. The accurate, fast and stable flow of production increases the efficiency and reduces the cost of the manufactured products, while reducing the probability for manual error and providing a high quality and consistent output. And the all-round visual operation process takes full control of not only products’ quality and safety but exercise control on materials, products and processes.


    As for the customer service, we provide 24 hours’ service to follow up with our customers and meet their expectations. Official customer service email: service@waterdropfilter.com
    Location: ChinaMember since: Mar 25, 2016Seller: waterdropdirect
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About us

Our Store has founded in 2017. Waterdrop was founded in 2015 with the wish to provide trustworthy water purification solutions to solve any water issues. The brand is dedicated to providing people around the world with the highest quality products to truly purify their drinking water.

We have a professional design team, advanced factory management and efficient automatic production lines. The accurate, fast and stable flow of production increases the efficiency and reduces the cost of the manufactured products, while reducing the probability for manual error and providing a high quality and consistent output. And the all-round visual operation process takes full control of not only products’ quality and safety but exercise control on materials, products and processes.


As for the customer service, we provide 24 hours’ service to follow up with our customers and meet their expectations. Official customer service email: service@waterdropfilter.com
Location: ChinaMember since: Mar 25, 2016Seller: waterdropdirect
Top Rated SellerWaterdropdirect is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

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Returns

Feedback ratings

Last 12 months

Positive6,215- positive feedback in last 12 months
Neutral76- neutral feedback in last 12 months
Negative32- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (25,293)

  • n***l (329)- Feedback left by buyer.
    Past month
    Verified purchase
    The item I received was not complete and missing a part. I contacted this seller and they answered me right away and not only sent the missing part to me, they gave me an extra one to have for later. Very nice people to deal with! Will definitely buy from them again!
  • a***m (41)- Feedback left by buyer.
    Past month
    Verified purchase
    Filter arrived as pictured, and described in the listing, filter is in brand new condition, and is working great, very good flow(compared to the one it replaced), Filter was the correct filter as listed, very much unlike the previously ordered Amazon warehouse filter where the product labeling was suspiciously different?, & filter was previous used(rust, debris present), and repackaged(purposely, made to look like it was new). Shipping of latest new filter was a bit dramatic?, but I'll take it!
  • 2***2 (465)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This company actually did what they said they'd do! My package was not delivered it was stolen and when I reached out to them they immediately shipped a replacement item. Everything went smoothly. I use this water purifier and I need to replace the filter every 2 months. The hardware stores sells the same product for the same price as this company. The difference is this company sells 6 replacement filters and stores sell 3 for the same price. You will definitely get your money's worth. Thanks
  • t***n (184)- Feedback left by buyer.
    Past month
    Verified purchase
    Received these filters quicker than expected. They were as described. Could have been packaged better but they seem to have arrived undamaged. The price was right so I think that I received a good deal.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived well packaged and quickly and just as described, very happy with purchase and price and will be ordering again from this seller
  • a***c (368)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product was as described and the price was good but shipping was slow. (11 days). I ended up buying a water filter from Lowe's for double the money while waiting for filters to arrive. I'm not sure who caused the shipping problem so I'll give the seller the benefit of the doubt but note the long shipping time.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!962/1000