EMERALD MANAGEMENT

Seller feedback (4,191)

• o***e (248)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fair price on bulk qty of item. Free shipping always a plus. Seller shipped right away. Box sustained damage in shipping and bottles were missing.. (may need to consider packaging in a plastic bag inside box) but seller responded and issued credit in a timely manner once notified of issue and sent pics (usps delivery photo as well as my own)
• t***k (75)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Positive review of seller. I purchased the Osprey 26+6 backpack. The Osprey company incorrectly placed a 44 liter backpack in a sealed plastic bag identified as 26+6 liter backpack. Item was appropriately resold as new and in original packaging via eBay by this seller. I notified seller. Seller apologized for honest mistake and immediately sent return label for USPS. Seller communicates well and is honest. Would not hesitate buying from this seller.
• t***h (241)- Feedback left by buyer.

  Past month

  Verified purchase

  Item as described. Arrived quickly. Just a note, the bottle of oil included in the box had a cracked top. The oil spilled into the baggie it was enclosed in and then out of the baggie onto the bottom of the box. The outer box had a large oil stain across a side. The bottle couldn't be saved and there was very little oil left in it. I will be buying a bottle of honing oil from Amazon. Thank you.

  Reply from: yugurevich- Feedback replied to by seller yugurevich.- Feedback replied to by seller yugurevich.

  Thank you for shopping with EMERALD MANAGEMENT!
• o***d (124)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Batteries condition was described correctly. Shipping was OK (Li-Ion batteries must come by Ground). Transaction completed as represented. Packaging was adequate, but could have been improved upon a bit. (Batteries can get cracked easily in transit. This one didn't, but the way it was packed if it had received rough treatment from USPS it might have been.) But it made it, so no complaints really. The initial handling was as promised, but on the slow side, be prepared for that.

  Reply from: yugurevich- Feedback replied to by seller yugurevich.- Feedback replied to by seller yugurevich.

  Thank you for choosing EMERALD MANAGEMENT!
• k***4 (91)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller! The item arrived in great condition, exactly as described. Shipping was fast and reliable, and the packaging was neat and secure, ensuring everything arrived safely. The price was a great value, making this an all-around smooth and positive transaction. I’d happily buy from this seller again! 10/10 experience
• o***a (32)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item came quickly. Upon arrival I noticed an accessory was missing in the package. I reached out to seller and they immediately replied. Upon realizing they didn’t have the accessory they began working with me to resolve the situation to my satisfaction. Seller definitely made the situation right by me as the customer. Excellent communication as well throughout the whole process. Would definitely purchase from this seller again and probably will soon! Thank you for taking care of me!