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Location: AustraliaMember since: Mar 01, 2022Seller: facilityplus
Top Rated SellerFacility plus is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (12,378)

  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    I have delt with this seller on a number of occasions and always been very happy with the results. The last delivery was lost by Australia Post, but the Seller promptly resent the goods at no cost to me. Excellent service !!
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Very good customer service. First item went missing in post, seller resent item ASAP, replacement arrived within 2 days, can recommend this seller
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    I have been waiting for this, tracking says in NSW about 25 minutes from me....still waiting! Australia Post cannot find the parcel, no information on it. Contacted seller twice, once was told to "wait" second time, nothing. It's a Blood Pressure machine so very IMPORTANT, you'd think they would consider it URGENT! Absolutely unprofessional, rude service. DON'T BUY FROM THESE PEOPLE THEY OBVIOUSLY DON'T CARE :(
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    NOT DELIVERED by due date!! Received an email with tracking number and no updates received for delivery from AusPost and remained in PENDING status. AusPost advised no record of transaction. Raised with eBay and No reply to emails sent. Read some seller feedback on eBay and this has happened several times to other buyers BEWARE of this seller!!!
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item received as described in listing. Good communication. Easy transaction.
  • b***r (537)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller put up a false tracking number, never sent the product, and didn't respond to messages, ebay refunded my money. DO NOT BUY FROM THIS SELLER, YOU HAVE BEEN WARNED.

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