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Fasster Motorsports

9.3K items sold
649 followers
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About us

Fasster Motorsports is a team of industry veterans who have branched out to create one of the most comprehensive and complete Automotive Parts stores on the eBay Motors Marketplace. We are open M-F from 10am-5pm Mountain Time and closed weekends and US Holidays. Due to order and message volume, please give us 2-3 full business days to respond to messages and order inquiries.
Location: United StatesMember since: Aug 21, 2018Seller: fasster_inc
Top Rated SellerFasster Motorsports is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Detailed seller ratings

Average for the last 12 months

Accurate description
4.4
Reasonable shipping cost
4.8
Shipping speed
4.1
Communication
4.0

Seller feedback (981)

1***3 (67)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered this head gasket in September. It finally arrived in November, but arrived damaged and unusable, mostly due to the way it was packaged. I messaged this company immediately. It has been two weeks and I haven’t heard a thing from them. This gasket cost over $100, and I needed this to complete my son’s engine build. Very disappointed.
Reply from: fasster_inc- Feedback replied to by seller fasster_inc.- Feedback replied to by seller fasster_inc.
Hi sir, we're very sorry your order arrived damaged by the USPS. We issued you a refund immediately, and even expedited the replacement order you made, which you confirmed everything was all good afterwards.
y***m (101)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered a $500 clutch back in January. Said package will arrive by March. In the meantime messaged for some updates but they never responded except once there was a single automated response saying they will get back within 48 hours. Never happened. Now we are past the guaranteed delivery date, have opened a case with eBay, and they are still ghosting the situation. Definitely avoid. At least this way eBay most likely will refund my money.
Reply from: fasster_inc- Feedback replied to by seller fasster_inc.- Feedback replied to by seller fasster_inc.
Hi, eBay messaging is an email system, not a live chat, and business days don't include weekends or US holidays. You didn't give us any kind of reasonable time frame to respond. Your order was delayed by the manufacturer, but the delay was less than 3 days longer than the advertised and posted delivery date. We're very sorry that the delay happened, but you did not even give us a chance to make it right.
d***_ (46)- Feedback left by buyer.
Past 6 months
Verified purchase
Terrible seller. I never received the item. Contacted twice, received the automated message without answering questions I had. Ordered 1/30, refunded 3/21 due to never receiving an update on the item. DO NOT BUY FROM THIS SELLER!!!
Reply from: fasster_inc- Feedback replied to by seller fasster_inc.- Feedback replied to by seller fasster_inc.
Hi there, you asked to cancel your order but opened a payment dispute. Sellers cannot cancel orders with open disputes, it's not possible. The eBay system locks out any actions once a dispute comes through, and it's handled by your credit card issuer. We would have gladly refunded your money if you could not wait the advertised handling time. The refund timeline is due to your dispute, and your credit card company, not because of anything we did or delayed.
d***d (1081)- Feedback left by buyer.
Past year
Verified purchase
Quality parts at a competitive price. But - even though parts were delivered BEFORE the ""estimated delivery date", and they were listed as being "in stock", they were not received by the shipper until 7 weeks after the order was submitted. Pay attention to "estimated delivery" when you order - especially if you need the parts quickly. (My error because I did need them quickly.)
a***k (215)- Feedback left by buyer.
Past 6 months
Verified purchase
This guy is a joke. All automated responses, and no updates when I asked about my item. Was told the avg time frame was between 25-35 days. After 2 months I asked for a refund, 2 weeks later was given my refund and was told my item was supposed to ship 2days later .. so NOT use.
Reply from: fasster_inc- Feedback replied to by seller fasster_inc.- Feedback replied to by seller fasster_inc.
Hi, you asked to cancel your special order prior to the advertised and promised date, and received a full refund without any restocking fees. We informed you at the time of refund, that you order was actually ready ahead of time and could be ready to ship in 2 days from the refund date if you wanted to proceed. (More than 2 weeks sooner than the date that was locked in when you purchased)
i***u (670)- Feedback left by buyer.
Past 6 months
Verified purchase
bad, service, the packaging never arrived, I want my money
Reply from: fasster_inc- Feedback replied to by seller fasster_inc.- Feedback replied to by seller fasster_inc.
Hi there, We suggest contacting your freight forwarder as the address you gave us for your order is a 3rd party service to deliver the package over seas. We have no control over the company you hired to receive the package for you and send it to your country. USPS Tracking # 9405508205499764739031. Shows delivered to the address you provided.