Great seller! Reached out to them after delivery regarding a small issue I had with the unit and they promptly took care of it by providing me with three different options to either exchange the unit, return the unit for a full refund or keep the unit (which was perfectly functional) at a discounted price (partial refund). I appreciate the responsiveness and willingness to work with their buyers!
a***n (61)- Feedback left by buyer.
Past 6 months
Verified purchase
I was disappointed as I did not receive the item that was advertised. Communication was poor and slow. There were long pauses between communications, then in order for you to return the wrong items, I was "required" to take photos. It took forever before receiving a label to return the wrong items and a long delay in my refund being processed. Once I brought to their attention they shipped the wrong items, they should have sent me a return label. The product was new however the homemade box bad.
9***w (10)- Feedback left by buyer.
Past 6 months
Verified purchase
I’ve purchased Hoto Tool lanterns several times from this seller and it’s been great! This last time I had one lantern show up dead on arrival but I contacted them and they quickly sent out a replacement. Super impressed with their customer support. Thank you
y***7 (113)- Feedback left by buyer.
Past month
Verified purchase
Great seller!! My first unit came in severally damaged from shipper…. I contacted seller and they shipped a new one the next day and it arrived earlier than expected and it works great!!!
t***i (557)- Feedback left by buyer.
Past 6 months
Verified purchase
I was looking for a nice garden hose nozzle with more than an eight pattern. I came across the seller listing. I I decided to go with their product received my package very fast price and well packed was affordable and the seller is a very trustworthy person.
2***o (1014)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping and tracking information. Great seller. Item came new in the box and shrink wrapped. Item was as described.