ginzarasin

Seller feedback (213)

• r***d (354)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely Outstanding Seller! I had an exceptional experience purchasing a luxury watch from this seller. The communication was prompt, professional, and incredibly helpful throughout the entire process. The watch arrived exactly as described—pristine condition, well-packaged, and with all the original accessories. Shipping was super -fast, and the seller ensured it was securely insured and tracked. Their attention to detail and commitment to customer satisfaction truly set them apart
• j***j (113)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Recommended Seller: Rolex Sub B+P condition was Like New, fair price, packaged well, shipped on time, good guidance w/ fedex-customs. Customs took 5 days to clear. Had to call fedex cust svs to email me docusign form 5106, then called again to let them know I submitted it so they can process it. Rewarded for my patience.
• s***o (5)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The watch arrived in flawless condition inside box and papers. I just had the bracelet sized and the watch has been keeping excellent time. This grand Seiko has a 5 year warrantee but I haven’t been able to transfer the warrantee to me on line. I need some help with that issue. I’ve not purchased a watch from Tokyo,Japan retailer Ginzarasin before. Their communication and process was excellent and the watch appeared to be in unused condition…better than the description of the piece.
• n***c (257)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Can’t say enough positive things. Description was spot on. Probably even better condition then described. But the thing that really shocked me positively was shipping time. Package was packed save and secure with quality materials and including authentication took 6 days from Japan to my door in the USA. And in that time cleared customs which I didn’t have to do a thing besides of course paying eBay for it but no phone calls or follow ups needed with dhl and item was authenticated as well! Wow!
• 0***k (50)- Feedback left by buyer.

  Past year

  Verified purchase

  Seller was prompt and shipped the watch within a few days. My watch was stuck in customs for 5 days although I completed the paperwork when asked. I had to contact FedEx 3 times. The watch was delivered in 10 days. This was not any fault by the seller. Otherwise I would have received my watch in 4-5 days. The watch was beautiful and looked unworn. Better than described! Consistent to all the other comments. Definitely would buy again from seller! 5-Star Seller!
• 0***n (253)- Feedback left by buyer.

  Past year

  Verified purchase

  This seller has a fantastic reputation for a reason. Communication was top notch and the seller worked with me to overcome a slight issue with customs. From the actual purchase date to the day of delivery to 10 days. I wouldn’t hesitate to do business again with Ginza Rasin! In fact, I’m sure I’ll do business again with them in the near future!