For more than a decade, Go-Parts has worked diligently to provide high-quality OEM/Replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Location: United StatesMember since: Sep 29, 2013Seller: goparts_online
Very bad experience! They sent an item that had nothing to do with description...regarding the refund they wanted me to send it back on my expenses without taking under consideration the shipping costs,taxes,etc. They would refund me 59$ when I would have spent 180$! in total...for their mistake!!! Extremely unprofesional and very disappointed.
Reply from: goparts_online- Feedback replied to by seller goparts_online.- Feedback replied to by seller goparts_online.
Hello,
We sincerely apologize for the frustrating experience you had with your order. Receiving an item that does not match the description is unacceptable, and we understand your disappointment regarding the return and refund process.
Please reach out to us at cs@go-parts.com so we can review your case again and explore a fair resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our service.
Best Regards
Go-Parts
a***5 (899)- Feedback left by buyer.
Past year
Verified purchase
Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.
0***0 (1140)- Feedback left by buyer.
Past month
Verified purchase
As described and fast shipping
r***- (2)- Feedback left by buyer.
Past 6 months
Verified purchase
Just reporting this order was delivered on June 3rd as was planned.
e***7 (339)- Feedback left by buyer.
Past year
Verified purchase
Great communication and arrived quickly. Excellent seller!