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GRAN ROOM TOKYO

GRAN ROOM TOKYO

2.1K items sold
342 followers
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About us

Welcome to GRAN ROOM TOKYO! We offer attractive items from Japan. Although we just opened our store on eBay last year, we have a track record of transactions within Japan. We will serve you with sincerity and dedication. Thank you very much.
Location: JapanMember since: Mar 01, 2023Seller: gran_room_tokyo
Top Rated SellerGRAN ROOM TOKYO is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Feedback ratings

Last 12 months

Positive342- positive feedback in last 12 months
Neutral2- neutral feedback in last 12 months
Negative4- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (562)

  • i***t (744)- Feedback left by buyer.
    Past month
    Verified purchase
    The seller was very kind and helpful, from my first request to the great service after I received the package. The item arrived quickly and carefully packaged, but it was a different version than the one shown in the listing. When I told the seller about it, they reacted in a very accommodating manner and made every effort to resolve the situation to my satisfaction. This made it a pleasant transaction and positive experience after all and I can only thank and recommend this trustworthy seller.
    Reply from: gran_room_tokyo- Feedback replied to by seller gran_room_tokyo.- Feedback replied to by seller gran_room_tokyo.
    I am deeply grateful for your kind words. Your feedback is a huge motivation and confirms my purpose in this work—to make my customers happy. Thank you very much!
  • c***l (95)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was reserved quickly and good packaging, but it’s not right item, so I requested return and refund, seller is easy to communicate with, send me the return label and I shipped it back, once seller got the item back, I got my money back. It’s kind disappointing that I didn’t get what I want, but it’s went smooth. Be warned that when purchase online better communicate with seller first, make sure what’s included what’s not, overall it’s good experience. 
  • a***l (10)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Package came wrapped up nicely and in perfect condition. Seller is super nice and kept me informed throughout the entire process. All in all, would order from them again and recommend them to others as well.
    Reply from: gran_room_tokyo- Feedback replied to by seller gran_room_tokyo.- Feedback replied to by seller gran_room_tokyo.
    Thank you for your wonderful feedback! I am so grateful, and it encourages me to continue striving for the best. My aim is always to bring happiness to my customers.
  • j***_ (15)- Feedback left by buyer.
    Past month
    Verified purchase
    Very nice packaging and fast delivery! Communication was quick and responded to all my questions. Was a gift for a friend and am very happy with the purchase! Highly recommend this seller!
    Reply from: gran_room_tokyo- Feedback replied to by seller gran_room_tokyo.- Feedback replied to by seller gran_room_tokyo.
    I sincerely appreciate your positive feedback. It really boosts my motivation and reminds me why I do this work: to make my customers happy. Thank you!
  • e***e (176)- Feedback left by buyer.
    Past month
    Verified purchase
    Amazing Seller. Fast Postage. Excellent Feedback. The item was packaged with extreme care and attention to detail, as it arrived not only very fast but in pristine condition as well. The sellers shop feels like a store run by geeks&nerds&hobbyists for geeks&nerds&hobbyists, a business run with passion for searching, hunting, collecting and most of all preserving each sought after item. I am very pleased with my purchase and will be coming back for a few more items.
    Reply from: gran_room_tokyo- Feedback replied to by seller gran_room_tokyo.- Feedback replied to by seller gran_room_tokyo.
    I sincerely appreciate your positive feedback. It really boosts my motivation and reminds me why I do this work: to make my customers happy. Thank you!
  • c***c (106)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A cute little collection of mini plates for sushi , dips and sauces, which is helping to slowly build my collection in this set/series. The mini plates arrived well packaged and much faster than expected (which was a bonus). The plates are in excellent condition and exactly as described. Can whole heartily recommend this seller. Thank you very much .
    Reply from: gran_room_tokyo- Feedback replied to by seller gran_room_tokyo.- Feedback replied to by seller gran_room_tokyo.
    Thank you for your kind words and the lovely pictures! I’m so happy to hear that you are enjoying your purchase. Have a great day! Best regards,
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!241/1000