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Helix Scientific Solutions

The seller is away until Wed, May 29, 2024. Expect a delay in delivery until they return.

Helix Scientific Solutions

5.9K items sold
113 followers
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About us

We offer carefully curated quality laboratory, scientific, and research tools and products from many well known manufacturers. If there is a product you are searching for but unable to find, please feel free to drop us a note and we'll do our best to find it for you.
Location: United StatesMember since: Apr 09, 2019Seller: helix_scientific
Top Rated SellerHelix Scientific Solutions is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive59- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative1- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable shipping cost
4.8
Shipping speed
4.9
Communication
4.9

Seller feedback (706)

0***5 (276)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was listed with $175 shipping fee. After purchase, the seller canceled the transaction because it could not be delivered for this price. Sellers solution was for me to pay much more for shipping if I still wanted the product. I have attempted to explore other shipping options with the seller unsuccessfully. Seller doesn't seem to have any remorse over the mistake. Product is still for sale and listed with the incorrect shipping fee.
Reply from: helix_scientific- Feedback replied to by seller helix_scientific.- Feedback replied to by seller helix_scientific.
Hi, Please accept our apologies for the mix up. But we couldn't ship to your location (large pallet) which was a residential delivery with no loading dock. The cost to deliver to your rural location was $1250, which was not in line with our expectations. As you can tell with our other reviews, we are highly rated as a seller that meets our customers needs.
s***o (15)- Feedback left by buyer.
Past month
Verified purchase
Great Seller! Fast shipping! Great Communication!
9***u (461)- Feedback left by buyer.
Past 6 months
Verified purchase
Expert shipping with product exactly as described. Great Company
e***a- Feedback left by buyer.
Past 6 months
Verified purchase
As advertised, Fast shipping, Smooth transaction, Thanks
0***z (623)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast Shipper, item as described, would do business with again, thank you
6**** (56)- Feedback left by buyer.
Past year
Verified purchase
Item was as described and packaged well. Delivery was fast.
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