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J and J House Books and Antiques

J and J House Books and Antiques

8.4K items sold
344 followers
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About us

Rare & Old Books, Americana, Art, Children's Books, First Editions, Antiques Reference, Fine Bindings, Sets, History, Travel, Exploration, Philosophy. Fine China, Staffordshire, Chinese, Imari, Nippon, Satsuma, Flow Blue, Ironstone, Transferware, Wedgwood, Limoges, R.S. Prussia, Meissen, Art Pottery
Location: United StatesMember since: Dec 17, 1998Seller: jjhouse
Top Rated SellerJ and J House Books and Antiques is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive63- positive feedback in last 12 months
Neutral1- neutral feedback in last 12 months
Negative2- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
4.7

Seller feedback (5,457)

2***v (1352)- Feedback left by buyer.
Past 6 months
Verified purchase
The box arrived broken.I have no way to post pictures except by text message.The seller won't let me send the pictures that way and is using that as an excuse not to give me a refund.Worst seller to deal with in along time.I paid for a box in perfect shape got a broken one instead and now I'm stuck with it.I offered a way to settle this that would be fair to both seller and buyer but seller said no.Very unhappy with this order and this mess that could have easily been solved.Two weeks to ship.
Reply from: jjhouse- Feedback replied to by seller jjhouse.- Feedback replied to by seller jjhouse.
The buyer sent an email asking for a 50% refund. No proof or evidence of damage was provided. We instructed the buyer to post pictures of the damage which it did not do. No seller provides a partial refund for an item neither returned nor for which the buyer fails or refuses to send pictures showing the alleged damage. The buyer claims that WE prevented the posting of THEIR pictures!
2***t- Feedback left by buyer.
Past 6 months
Verified purchase
This delivery is slow,circumstantial and primitive. The tracking was full of false and misleading information. The package was managed by 6 companies, the package was at 8 locations. All this slowed down the delivery a lot. There were 4 tracking numbers and a waybill number. The tracking marked the package as delivered at all companies' locations. Especially Yunexpress éa DHL is a very weak company.The weakest company is Hungarian Post /Magyar Posta/. FREE shipping from China is much easier and
Reply from: jjhouse- Feedback replied to by seller jjhouse.- Feedback replied to by seller jjhouse.
Ebay handled the international shipping complained about here. It has nothing to do with the seller. Even so what's the point of telling us about how poor Hungarian shipping is.
7***7 (85)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you for the beautiful and rare “Coral Royal Doulton Fair Lady”. She is in superb condition and is absolutely stunning. She was packed well and received quickly without damage. Many thanks for this treasure. Excellent experience doing business with this Seller!
_***c (25)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful item, as described, and packaged to protect it perfectly during shipping. So happy! Thank you!
i***i (321)- Feedback left by buyer.
Past month
Verified purchase
Plates arrived full of crazing. Double checked listing. Confirmed no indication of defects. Contacted seller to advise & they apologized &asked me to return them for refund. Seller didn't ask for photos! Promptly returned with tracking and insurance. Reached out twice to seller to confirm receipt.NO response! Checked tracking and confirmed they had been delivered to seller.Relayed this info to seller & asked when I'd receive refund. NO RESPONSE! Don't buy from this seller! See other neg rating!
Reply from: jjhouse- Feedback replied to by seller jjhouse.- Feedback replied to by seller jjhouse.
The plates were in fine condition and exactly as described in the listing. The listing is still up---anyone can see the complaint is groundless. None the less, we immediately agreed to a return, and it was paid in full. We responded to all messages received. Why the nasty attitude? Just what is really wrong here?
a***m (16)- Feedback left by buyer.
Past 6 months
Verified purchase
The is in good condition, but GLS delivery was little confused, because they did not give me feedback (they did not have my email and telephone number… weird..)
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